Pinki Boora
HR & Operations
Gurgaon
Summary
Seasoned HR and Administrative Professional with over 9 years of experience in enhancing HR and payroll processes. Demonstrated success in scaling operations for startups and integrating HR functions into S&P 500 companies following acquisitions. Core competencies include establishing HR frameworks, streamlining administrative tasks, and ensuring smooth payroll integration, all while achieving operational excellence in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR & Operations Manager
Science Xplorers
, UAE
12.2022 - Current
- Develop, implement, and update HR policies to align with UAE labor laws
- Oversee the end-to-end recruitment process: job postings, sourcing, interviews, offers, and onboarding
- Develop strategies to increase employee retention and engagement
- Organize training and development programs to ensure career growth
- Address and resolve employee grievances, conduct exit interviews, and analyze feedback for continuous improvement
- Oversee payroll processing and ensure timely payments in coordination with the finance department
- Monitor attendance, leaves, and employee benefits
- Manage the PRO team to handle work and visit visas, including applications, renewals, and cancellations
- Ensure timely processing of all government documentation for employees (work permits, visa renewals, Emirates ID, etc.)
- Hire to retire
HR Assistant Manager
Yum Brand
Gurgaon, India
04.2021 - 07.2022
- Responsible for managing end-to-end employee life cycle for the organization - onboarding/Induction, Employee relations/communications, Performance Management, HR Policies and processes, Employee Satisfaction and exit Survey, Culture, Diversity and inclusion, etc
- Create and develop a better on & off boarding experience and strategy for employees
- (Remote & In-person)
- Oversee the on & Off-boarding process for all hires including FTEs, interns, and contractual staff
- Facilitate communication between the hiring manager and HR team to align on appropriate entry & exit dates, accurately record and enter records in HRIS system, develop on & off-boarding and system termination protocols
- Analyze exit survey data quarterly to provide the HRBP team and hiring managers with trends / areas for improvement
- Process all exit related tasks including updating all applicable systems like payroll along with F&F, IT clearance, Documentation and exit interviews
- Providing proficiency with HR standard software, such as HRIS systems preferably Bamboo HR, People strong, etc
- Actively designing and implementing company’s HR policies and getting them published In Employee Annual handbook
- Setting objectives and goals for the team and tracking the progress against the same
- Addressing employee's queries regarding compensation, payroll, benefits and other related topics
- Evaluating key HR metrics for monitoring performance and contributing in Performance appraisal and mid-year correction
- Support Head HR with restructuring of compensation and benefits for employees
- Oversee payroll system and track monthly salaries for the employee and perform cross functional activities with finance and legal team for BRE and T&E
- Manage internal surveys to get the correct and updated information regarding Employee job satisfaction, L&D requirements, etc
- To conduct the entry and exit interviews, onboarding activities and other employee grievance meetings as required
- Recruitment
HR - Global
Kvantum Marketing Insights Pvt. Ltd.
Gurgaon, India
01.2019 - 03.2021
- Streamlined HR efficiencies, coordinated new hire orientations and provided On & Off boarding and training for new employees
- Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety
- Maintained 'open door' policy to encourage employee communications and resolution of issues
- Handled F&F and other exit formalities
- Handled overall payroll process end to end (Hire to Retire)
- Managed business revenue trackers for every department along with the new & old hire data
- Prepared yearly budget calendar for smooth run of transactions
- Vendor and Asset management for all the new & existing employees
- Planning & scheduling monthly townhall
- Prepared various written communications, reports and documents to ensure smooth operations for on & off boarding
- Maintained daily, weekly and monthly reporting for exit surveys, exit interviews and other termination data
- Performed duties in accordance with applicable standards, policies and regulatory Guidelines to promote safe working environment
- Devoted special emphasis to punctuality and maintained attendance record
- Recruitment
Operations Manager
Kvantum Marketing Insights Pvt. Ltd.
Gurgaon, India
09.2013 - 06.2017
- Employee grievance along with Employee on & off boarding session and maintain employee attendance records
- Preparing Employee Payroll on Monthly basis
- Worked in matrix management environment with oversight of division level managers, operations, finance, human resources, safety and compliance and reported issues to higher management with detail
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
- Helped to build and review master service agreements for work eligibility
- Handling asset management
- Managed vendors and suppliers to efficiently manage budget
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Negotiated price and service with vendors to decrease expenses and increase profit
- Streamlined operations and budgeted effectively to decrease spending
Education
Bachelor of Law -
01.2019
Bachelor of Science -
01.2013
Skills
- Microsoft Office
- G Suite
- Oracle JD Edwards
- Zoho
- Bamboo HR
- HR policy development
- Employee engagement
- Performance management
- Payroll administration
- Employment law
- HR leadership
Certification
- KPMG – Certified Payroll professional Course, 2021
- PMS Certification, 2022
Personal Information
Total Experience: 9+ Years
Timeline
HR & Operations Manager
Science Xplorers
12.2022 - Current
HR Assistant Manager
Yum Brand
04.2021 - 07.2022
HR - Global
Kvantum Marketing Insights Pvt. Ltd.
01.2019 - 03.2021
Operations Manager
Kvantum Marketing Insights Pvt. Ltd.
09.2013 - 06.2017
Bachelor of Law -
Bachelor of Science -
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