Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Piper Bradley

Prague,OK

Summary

Deliver efficient and highly accurate cashier support and customer service every day. Skillfully promote products and drive sales in direct interactions, as well as with skilled merchandising and display building. Excellent organizational, time management, and multitasking abilities. A passionate desire to learn and grow as a personal banker. Technical knowledge acquired as a food worker and manager. Offering successful completion of the Vision program and a strong foundation in the industry gained through on-the-job training and experience in banking, sales, and learning customers' needs. Skilled, accountable, service-minded, and analytical with good problem-solving skills. Excellent visual perception, critical thinking, and deductive reasoning abilities. Successful positive interactions with co-workers and contributing to team success.

Overview

5
5
years of professional experience

Work History

Costumer Service

SUBWAY®Restaurants
Prague, OK
03.2024 - Current
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Resolved customer complaints in a professional manner.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Checked expiration dates on all products before serving them to customers.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Wiped down tables and equipment, swept and refilled stock.

Manager

Braums
Shawnee, OK
12.2023 - 02.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored, and trained team members to improve their job performance.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.

Costumer Service

Braums
Ada, OK
03.2019 - 12.2023
  • Delivered orders to tables in a timely manner while maintaining high service standards.
  • Implemented effective strategies for upselling additional products or services to existing customers.
  • Provided training to new staff members on how to properly perform tasks related to provisioning services or products.
  • Interacted professionally with co-workers in order to provide seamless customer service experience.
  • Developed and implemented strategies to improve customer service and increase efficiency in operations.

Education

High School Diploma -

Knox County Learning Academy
Barbourville, KY
04-2022

Skills

  • Product and Service Sales
  • Client-focused service
  • Technical writing proficiency
  • Strong mathematical skills
  • Goal-Oriented
  • Strong Organization
  • Stress Tolerance
  • Patience and Persistence
  • Legal knowledge
  • Paperwork Processing

Affiliations

  • painter
  • fitness
  • cooking

Languages

ASL
Limited
Spanish
Limited

References

References available upon request.

Timeline

Costumer Service

SUBWAY®Restaurants
03.2024 - Current

Manager

Braums
12.2023 - 02.2024

Costumer Service

Braums
03.2019 - 12.2023

High School Diploma -

Knox County Learning Academy

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Piper Bradley