Piper Flemming
Corona,CA
Summary
Experienced Clinical Medical Assistant with a strong background in customer service and a proven track record as a full-time medical assistant in a fast-paced healthcare environment. Possesses extensive knowledge of medical terminology and procedures, enabling efficient handling of administrative and clinical tasks to support office operations. Committed to providing compassionate, respectful, and high-quality care to patients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant/TMS Technician
Redefine Medical Services
06.2024 - 10.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed intake forms for patients and created personalized treatment plans for TMS therapy.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Worked close with pharmacies to assist providers and patients with prescription orders.
Certified Medical Assistant
Citrus Valley Medical Group
01.2024 - 06.2024
- Working in a fast-paced environment measuring patient vitals for physicians while documenting, calling patients with results, and submitting referrals and ordering tests in a timely manner
- Recording, managing, and updating patient information and medical histories in accordance with HIPPA regulations
- Demonstrating expertise in communicating with physicians to accurately record patient information
- Maintaining cleanliness of the office, keeping trays sterile and patient rooms clean and sanitized
- Providing care, support, and creating positive experiences for every patient that comes into the office
- Assisting patients with portal systems and how to navigate their referrals and results
- Performing EKGs, injections, venipuncture, ear lavages, cryosurgery, and INR checks for patients in office.
Barista Trainer
Starbucks Coffee Company
01.2019 - 01.2024
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Pos System/ Inventory counts
- Training new team members
- Supporting other partners during periods of high volume to keep the store operating
- Multitasking/ Problem solving
- Supporting with store procedures including opening and closing the store, cash handling, and safety and security
- Maintaining a clean and organized workspace for customers and partners.
Youth soccer coach
Blues Youth Soccer Club
01.2018 - 01.2019
- Taught teamwork and fundamental skills to children aged 4-8 in a fun, safe manner
- Collaboration with other coaches
- Leadership
- Organization
- Educated children on proper hydration and nutrition.
Education
Associate of Science - Diagnostic Medical Sonography
Orange Coast College
04-2028
Certificate - Clinical Medical Assistant
U.S. Colleges
01.2023
High School Diploma -
Santiago High School
06-2021
Skills
- Patient-focused care
- Interpersonal skills
- Multitasking and organizational skills
- EMR / EHR
- HIPAA Compliance
- Medical Terminology proficiency
- certified CPR/AED & BLS
- Documentation expert
- Intake control
- Referrals and Prior-Authorizations
- Patient scheduling
- Vital signs monitoring
- Charting & filing
- Specimens collection and processing
- Assisting in wound care procedures, biopsies, and PAP smears
- Urinalysis, INR, and glucose testing
- Assisting and performing cryosurgery procedures
- Administering vaccinations and immunizations
- Navigating multiple EMR systems
- TMS Therapy
- Performing venipuncture procedures
- Refilling prescription medications
- Ordering Radiology and laboratory testing
- Room/Tray set-up
- Performing ear lavage
- Electrocardiography (EKG)
- Analytical decision-making skills
- Wheelchair/walker assistance
- Autoclave sterilization
- Nurse Visits
- Prioritizing stat orders
- Monitoring patient progress
- Reliable transportation
- Companionship and emotional support
- Proper sterilization techniques
Certification
- TMS Operator: Brainsway
- Certified Medical Assistant (CMA)
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Timeline
Medical Assistant/TMS Technician
Redefine Medical Services
06.2024 - 10.2024
Certified Medical Assistant
Citrus Valley Medical Group
01.2024 - 06.2024
Barista Trainer
Starbucks Coffee Company
01.2019 - 01.2024
Youth soccer coach
Blues Youth Soccer Club
01.2018 - 01.2019
Associate of Science - Diagnostic Medical Sonography
Orange Coast College
Certificate - Clinical Medical Assistant
U.S. Colleges
High School Diploma -
Santiago High School
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