Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Piper Grant

San Diego,CA

Summary

Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Truffle Cucina
San Diego, CA
06.2023 - Current
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Managed day-to-day operations, including scheduling, budgeting, and inventory control.
  • Adhered to all health department regulations
  • Optimized profits by controlling food, beverage and labor costs.
  • Trained new employees to perform duties.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Resolved conflicts among employees in an effective manner.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.

Restaurant Server

Farmers Table
SAN DIEGO, CALIFORNIA
02.2022 - 01.2023
  • Followed up on guest requests in a timely manner.
  • Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions
  • Greeted and seated customers promptly and courteously
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked back with guests periodically to ensure satisfaction with food and service.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Monitored inventory levels of all products
  • Consistently upheld established sanitation standards while serving food and drinks.
  • Assisted other servers as needed
  • Calculated charges, issued table checks, and collected payments from customers.

Hair Salon Receptionist

Aveda Salon and Spa
Los Angeles, California
05.2020 - 01.2021
  • Scheduled appointments using an online booking system.
  • Assisted with inventory management by ordering supplies as needed.
  • Managed incoming calls from potential clients inquiring about services offered by the salon.
  • Processed payments for services rendered using cash register system.
  • Provided information regarding services, prices, and appointment scheduling.

Education

MBA - Business Management

San Diego State University
San Diego, CA
05-2023

Skills

  • Customer Engagement
  • Schedule Coordination
  • Operations Management
  • Menu development
  • Restaurant operations management
  • Staff Management

Certification

  • California Food Handler Certificatation
  • ABC Alcohol Server Certification

References

References available upon request.

Timeline

Restaurant Manager

Truffle Cucina
06.2023 - Current

Restaurant Server

Farmers Table
02.2022 - 01.2023

Hair Salon Receptionist

Aveda Salon and Spa
05.2020 - 01.2021

MBA - Business Management

San Diego State University

Similar Profiles

CREATE PROFILE
Piper Grant