Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Piper Harris

Fort Collins,CO

Summary

Dependable and dedicated job seeker with 15+ years of experience in customer service and 5+ years in management. Hardworking and passionate leader mentoring and supervising 25+ crew. That is motivated, enthusiastic and goal oriented. Going above and beyond to achieve the top 3 on the leadership boards, meeting all customer and production demands in a timely manner and problem solve any customer complaints to improve customer retention and satisfaction.

Overview

5
5
years of professional experience

Work History

Sales Manager

MDX Global- SebaMed
09.2022 - 01.2023
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Held weekly meetings with other sales representatives to identify techniques to overcome sales obstacles.

Shift Manager

McDonald's
01.2021 - 07.2023
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.

Crew Member

7 Eleven
04.2018 - 10.2020
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Esthetician - Esthetician

IBMC College - Fort Collins
Fort Collins, CO

Bachelor's Degree - Sociology

Front Range Community College
Fort Collins
01.2015

Skills

  • Team Recruiting and Onboarding
  • Sales Quota Management
  • Hiring and Staffing
  • Effective Written and Verbal Communication
  • Creating Presentations and Proposals
  • Revenue Target Achievement
  • Special Assignments
  • Sales Targeting
  • Professional Integrity
  • Motivational Techniques
  • Lead Qualification
  • Constructive Feedback

Accomplishments

  • Supervised team of 50 staff members.
  • ServSafety Certified by completing the ServSafety training with accuracy and efficiently.

Timeline

Sales Manager

MDX Global- SebaMed
09.2022 - 01.2023

Shift Manager

McDonald's
01.2021 - 07.2023

Crew Member

7 Eleven
04.2018 - 10.2020

Esthetician - Esthetician

IBMC College - Fort Collins

Bachelor's Degree - Sociology

Front Range Community College

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