Summary
Overview
Work History
Education
Skills
Timeline
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Piper hudson

Orlando

Summary

Dynamic and detail-oriented professional with a proven track record at Nail Lounge by K, excelling in customer service and scheduling. Recognized for enhancing client experiences and effectively managing appointments. Adaptable and trustworthy, I leverage strong organizational skills to streamline operations and promote services, ensuring a positive atmosphere for both clients and team members.

Overview

4
4
years of professional experience

Work History

Receptionist/Personal Assistant

Nail Lounge by K
01.2024 - 05.2025
  • Manage salons schedule, making sure appointments are spaced properly and assigned to the right techs.
  • Greet clients warmly as they arrive and check them in providing information about pricing, membership, or availability.
  • Make and serve clients drinks or any other needs that are reachable, making sure their experience is at owners expectations.
  • Answer phone calls, texts, DM's, helping clients book, reschedule,or cancel appointments.
  • Check clients out and handle payments through cash, card, etc while promoting reviews, next visit, and upsell services.
  • Restock polish displays, towels, and supply when needed.
  • Post on Instagram / TikTok, take content videos, and respond to any messages/ comments.
  • Help with book keeping tasks like logging expenses or organizing receipts, create and maintain customer profiles.
  • Maintain confidentiality
  • Personal errands and tasks
  • Tracking cash transactions and splitting tips between techs.
  • Maintain professionalism and filling the space with a positive attitude.


Server

Shantell's
05.2023 - 08.2023
  • Multitasking skills by managing multiple tables simultaneously.
  • Served food and beverages with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Present Menu items and daily specials and offering personalized recommendations.
  • Assist with opening and closing duties. Cleaning tasks and restock front Items.

Crew Member

Tropical Smoothie Cafe
02.2021 - 03.2022
  • Prepare smoothie and food items according to the recipe while following all safety and sanitation guidelines.
  • restock ingredients and supplies throughout my shift.
  • communicate clearly and respectfully with other team members, especially during busy times.
  • process payments accurately and handle cash or card transactions responsibly.

Education

Seminole High School
Sanford, FL
05-2024

Skills

  • Customer Service
  • Accountable
  • Trust Worthy
  • Positive and Team Oriented
  • Organization and Time Management
  • Detail- Oriented
  • Adaptable
  • Problem Solving
  • Compassionate
  • Sales and Marketing
  • Scheduling
  • Front desk operations

Timeline

Receptionist/Personal Assistant

Nail Lounge by K
01.2024 - 05.2025

Server

Shantell's
05.2023 - 08.2023

Crew Member

Tropical Smoothie Cafe
02.2021 - 03.2022

Seminole High School

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