Summary
Overview
Work History
Education
Skills
Timeline
Generic

Piper Tuiasosopo

Mesa,AZ

Summary

Proven leader in hospitality, adept in employee supervision and customer service, with a track record of enhancing workflow optimization at Safeway. Elevated store operations by promoting from cashier to front end manager within two years, demonstrating exceptional listening skills and a commitment to performance improvements. Skilled in fostering a positive environment and streamlining service delivery.

Overview

4
4
years of professional experience

Work History

Front End Manager

Safeway
04.2023 - 06.2024
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
  • Coached employees through day-to-day work and complex problems.

Barista

Starbucks
12.2021 - 03.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.

Server

Mostly Muffins
Yuma, AZ
2020.01 - 2021.10
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Processed orders and sent to kitchen employees for preparation.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

High School Diploma -

Cibola High School
Yuma, AZ
05.2018

Skills

  • Customer Service
  • Employee Supervision
  • Staff Supervision
  • Performance Improvements
  • Workflow Optimization
  • Listening Skills
  • Hospitality services

Timeline

Front End Manager

Safeway
04.2023 - 06.2024

Barista

Starbucks
12.2021 - 03.2023

Server

Mostly Muffins
2020.01 - 2021.10

High School Diploma -

Cibola High School

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Piper Tuiasosopo