Piper Willis
Grosse Pointe Woods,MI
Summary
Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
Work History
Executive Assistant
Mike Morse Law Firm
08.2021 - Current
- Processed incoming and outgoing mail.
- Filed various amounts of pleadings to court.
- Keeping up efficient and consistent communications with clients.
- Customer service (helping upset clients).
- Facilitated scheduling of depositions, motion hearings, and mediations between attorney, client, and defense attorney calendars.
- Keeping up receipts.
- Booking and calendaring airfare and hotel stay for out of town conferences, summits, and hearings.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Aided in recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Facilitated training and onboarding for incoming office staff.
- Used advanced software to prepare documents, reports, and presentations.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Facilitated onboarding of new employees, ensuring smooth transition into company culture and workflow.
- Took notes and dictation at meetings.
- Volunteered to help with special projects of varying degrees of complexity.
- Filed paperwork and organized computer-based information.
Sales Leader
Express
05.2018 - 08.2021
- Cashier.
- Cash handling.
- Greeting customers courteously.
- Handling hostile situations.
- Organizing zones.
- Leading team during segments.
- Drive business.
- Opening/Closing registers.
- Assisting with sale and credit card goals.
- Assisting customers.
- Ensuring merchandise is available.
- Ensure store is shoppable.
- Handle/assist with new visuals and floorsets.
Cashier
Panera Bread
08.2016 - 08.2017
- Greeting customers.
- Making sure customers have knowledge of what is available and what is in their food/answering questions.
- Cashiering/Cash handling.
- Ensure a clean environment where food is handled and prepared.
- Ensure a clean environment for customers to eat (sanitizing, mopping, wiping down tables, vacuuming, etc.).
- Ensure orders are correct and ready.
Education
Wayne County Community College
Detroit, MIHigh School Diploma -
Grosse Pointe North
Grosse Pointe Woods, MI01.2018
Skills
- Great communication skills
- Microsoft Office
- Able to work professionally in an office setting
- Fast learner
- Great working alone or with a team
- Great attitude
- Good with handling pressure
- Proficient at upholding company policies
- Can lead a team to reach goals
- Executive Support
- Calendar Management
- Proofreading
- Meeting planning
- Travel Arrangements
- Filing and data archiving
- Invoice Processing
- Phone Etiquette
- Social media knowledge
- Mail handling
- Work Prioritization
Accomplishments
- Received the "Face of Panera" award for maintaining excellent customer service.
- Proud member of the Women of Tomorrow since highschool. An extra curricular focused on building up confident, kind and professional women for society.
City
GROSSE POINTE WOODS
Street
19234 RAYMOND
State
MI
Zip
48236
References
References available upon request
Projects
FRONT PORCH - Non-Profit Organization, Worked with elementary kids reviewing names and sounds of letters. Chaperone field trips., frontporchdetroit@yahoo.com, (313)300.2766 WOMEN OF TOMORROW - School Program, School club where girls that displayed leadership and got good grades, could come together to talk and empower each other. Would take field trips, do trust exercises, and at the end could write an essay for a scholarship., ayanna.wyrick@womenoftomorrow.org
Timeline
Executive Assistant
Mike Morse Law Firm
08.2021 - Current
Sales Leader
Express
05.2018 - 08.2021
Cashier
Panera Bread
08.2016 - 08.2017
Wayne County Community College
High School Diploma -
Grosse Pointe North
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