Piper Wright
Street,MD
Summary
Dynamic professional with a proven track record at Dicks Sporting Goods and Dublin Snoball, excelling in customer service and relationship building. Skilled in cash handling and inventory management, I consistently enhanced customer satisfaction and drove sales growth through effective teamwork and problem-solving. Committed to delivering exceptional service and fostering positive client relationships.
Reliable and upbeat, successful at promoting customer loyalty, and diligent attention to individual needs. Knowledgeable about product merchandising and payment processing . Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Dicks Sporting Goods
2022 - Current
- Assisted customers in selecting sporting goods, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment.
- Trained new associates on store policies, procedures, and customer service techniques.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Demonstrated product features and benefits to educate customers on merchandise options.
- Resolved customer inquiries and complaints efficiently, fostering positive relationships.
- Implemented visual merchandising strategies to optimize product displays and increase sales potential.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Owner/Operator/Worker
Dublin Snoballs
03.2016 - Current
- Managed daily operations to ensure efficient workflow and high-quality service delivery.
- Developed and implemented marketing strategies to increase customer engagement and sales.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Trained and mentored staff, enhancing team performance and service quality.
- Analyzed customer feedback to drive improvements in product offerings and services.
- Implemented inventory management systems to streamline stock control processes.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Education
No Degree - Communications
Hood College
Frederick, Maryland05-2027
High School Diploma -
North Harford High School
Pylesville05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Store opening and closing
- Meeting deadlines
- Retail store operations
- Guest relations
- Inventory tracking
- Merchandise display
- Product recommendations
- Display setup
- Brand promotion
- Relationship selling
- Product promotions
- Business development
- Promotional support
Timeline
Owner/Operator/Worker
Dublin Snoballs
03.2016 - Current
Sales Associate
Dicks Sporting Goods
2022 - Current
No Degree - Communications
Hood College
High School Diploma -
North Harford High School