Pisey Cheng
Lowell,Massachusetts
Summary
To be able to work for an organization which can help the company achieve their organizational goals. Work really well with others or solo. Ability to adapt and learn quickly. Collaborative team member with an ownership mindset and a track record of creating high-quality strategic solutions to address problems and promote corporate success. Dedicated professional with vast experience in customer service, data entry, and scheduling. Proficient in Microsoft Office Suite and various software programs. Committed to providing a high-level of service, accuracy, and efficiency while working in a fast-paced environment. Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist/ CashierBeauty
Nail & Spas
Westford, MA
07.2022 - Current
- Confirmed appointments, communicated with clients, and updated client records
- Answered phone promptly and directed incoming calls to correct offices
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Responded to inquiries from callers seeking information
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments
- Kept reception area clean and neat to give visitors positive first impression
- Handled cash transactions and maintained sales and payments records accurately
- Scheduled office meetings and client appointments for staff teams
- Operated multi-line telephone system to answer and direct high volume of calls
Customerservice/ Chef/ Bakery Chef/ Sandwich Maker
IDYLWILDE FARMS
Acton , MA
09.2018 - 07.2022
- Cooking food and putting food in container for customer to buy it, which is lot of kind of foods
- Making platter for customer special order
- Baking such as teacakes, coffee cakes, muffins, cookies, pies, etc
- Packing bread, bagel, donut, making coffee and cutting bread in shape for customer
- Taking order from customer and making their sandwich with multiple recipe and sometime making with customer recipe.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders
Picking / Packing / QC
LIFE IS GOOD
HUSDON, NH
11.2020 - 03.2021
- Obtain and process product orders, including receiving deliveries,
- Registering them and distributing packages
- Maintain company stockroom through organizing
- Keep files of goods shipped and received.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Passionate about learning and committed to continual improvement
- Managed time efficiently in order to complete all tasks within deadlines
- Inspected quality of products, taking note of functionality, appearance and other specifications
- Inspected incoming and outgoing materials for accuracy and quality
- Proposed and implemented improvements to reduce errors and rejected items
Sewing Machine
Unwrapped inc
Lowell, MA
07.2018 - 08.2018
- Packing for wholesale
- Conducted routine sewing machine maintenance, lubrication, belt changes and lint removal.
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
- Set appropriate stops and guides to specified lengths as indicated by scale, rule, or template.
- Observed machine production to check operations and proactively adjust settings to maintain targets.
- Finalized products by attaching hardware, labels and tags and preparing shipments.
Education
High School Diploma -
LOWELL HIGH SCHOOL
Lowell, MA06.2020
Associate of Science - Business Administration
Middlesex Community College - Bedford
Bedford, MA05.2023
Skills
- Documentation / Reminder Calls
- Business Operations Understanding
- Time Management / Making Appointments
- Office Administration / Reception Desk Management
- Data Imports / Documentation
- Organization Skills / Billing and Payment Processing
- Supply Management / Restock Shelves
- Google Docs / Microsoft Office
Certification
- Leadership Training Program , The National Society of Leadership and Success - Nov 2022 To Jan 2023
Languages
Cambodian
Native or Bilingual
Timeline
Receptionist/ CashierBeauty
Nail & Spas
07.2022 - Current
Picking / Packing / QC
LIFE IS GOOD
11.2020 - 03.2021
Customerservice/ Chef/ Bakery Chef/ Sandwich Maker
IDYLWILDE FARMS
09.2018 - 07.2022
Sewing Machine
Unwrapped inc
07.2018 - 08.2018
High School Diploma -
LOWELL HIGH SCHOOL
Associate of Science - Business Administration
Middlesex Community College - Bedford
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