Experienced Project Coordinator with 3 years of experience, adept at facilitating cross-functional teams using virtual platforms like Microsoft Teams, Zoom, and Skype for Business. Holds a Certified Scrum Master certification and has 1-2 years of experience in facilitating Agile ceremonies. Skilled in driving the adoption of Scrum rules, removing impediments, and empowering teams. Possesses a strong understanding of Agile concepts such as backlog tracking, burn-down metrics, and user stories. Demonstrates exceptional conflict-resolution, interpersonal, and communication skills. Highly organized and capable of multitasking in fast-paced environments. Able to effectively communicate complex technical issues to non-technical users. Commercially aware and committed to maintaining customer satisfaction and resolving challenges proactively.