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Passenger Service Agent
Bangkok Airways
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Pack and Cashier
Thank You Come Again
05.2024 - Current
- Promoted workplace morale with positive attitude, open communication, and strong teamwork skills.
- Maintained clean workspaces to ensure compliance with sanitation standards while enhancing overall efficiency during operations.
- Contributed to a safe working environment by adhering to health and safety regulations in all tasks performed.
- Enhanced team productivity by implementing efficient packing processes and procedures.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Bachelor Of Arts - English Language And Literature
Bangkok University
Bangkok, Thailand2006
- Passenger Assistance
- Customer Service Management
- Baggage handling
- Strong Organization
- Emergency Procedures
- Coordinating schedules
- Check-in procedures
- Public Announcements
- Customer Preferences
- Workflow Optimization
- Phone Inquiries
- Assigning Tables
- Food and Beverage Service
- Production and Time Sequencing
Pack and Cashier
Thank You Come Again
05.2024 - Current
Bachelor Of Arts - English Language And Literature
Bangkok University
Passenger Service Agent
Bangkok Airways
