PJ D'Amario
Wells,ME
Summary
Client Relations and Project Manager with a proven record at Chase Construction, achieving a 30% increase in client satisfaction. Skilled in project management and communication, adept at coordinating cross-functional teams and managing budgets. Focused on delivering high-quality projects on time while fostering strong client relationships.
Overview
10
10
years of professional experience
Work History
Player Development Coach (Part Time Job)
Oceanside Sports & Maine Select Lacrosse
Portland, Maine
06.2025 - Current
- Developed individualized training plans for player skill enhancement.
- Analyzed player performance data to inform coaching strategies.
- Facilitated team-building exercises to strengthen player relationships.
- Organized team logistics for tournaments and regular season games.
- Communicated effectively with players and parents regarding schedules and expectations.
- Promoted sportsmanship and teamwork among players during practices and competitions.
- Conducted post-game analysis to review team performance; identified areas of improvement.
- Enforced rules of conduct among athletes; addressed any disciplinary issues promptly.
- Provided mentorship to athletes by encouraging them to reach their full potential both on and off the field.
- Developed and executed drills to improve defensive and offensive skills of lacrosse players.
- Instructed players on proper technique for passing, catching, shooting, defending, dodging, cradling, scooping ground balls.
- Assessed individual player's ability level and provided feedback on performance improvements.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Worked closely in training capacity with fellow student-athletes during off-season.
- Established clear benchmarks for performance and monitored individual and team progress.
- Evaluated players' physical condition during practices and competitions.
- Assisted in recruiting potential student-athletes by attending showcases or events.
- Developed strategies for improving team chemistry and morale.
- Attended coaching clinics and workshops to stay current with coaching techniques and trends.
- Implemented team practice, meeting and game schedules and communicated important information to players, staff and families.
- Assessed player abilities and assigned positions according to individual strengths.
- Provided guidance and support to athletes regarding academic performance and college recruitment.
- Collaborated with athletic directors, parents, and other coaches to support athlete development.
- Conducted daily practice sessions to enhance team performance and individual skills.
- Maintained accurate records of athletes' progress, attendance, and eligibility.
- Coordinated pre-season tryouts, training camps and special workshops to support team goals.
- Developed exercise regimens targeting individual athlete needs.
- Planned strategies and selected optimal team lineups to execute game plans.
- Communicated with coaches and athletes to discuss tournaments, competitions and other events.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Managed and allocated team budget for equipment, uniforms, and travel expenses efficiently.
Client Relations & Project Manager
Chase Construction
Wells, Maine
01.2023 - Current
- Company Overview: Southern Maine
- Collaborate closely with clients on custom home builds and renovations, ensuring their vision becomes reality from design to completion.
- Enhanced client satisfaction by 30% through consistent communication, transparency, and personalized service.
- Coordinate cross-functional teams to deliver high-quality projects on time and within budget.
- Work in Maine's premier custom building environment, specializing in home renovations and new home builds.
- Southern Maine
- Led project planning and scheduling for construction initiatives.
- Coordinated with subcontractors to ensure compliance with project specifications.
- Managed project budgets and tracked expenses throughout the construction process.
- Facilitated communication between stakeholders and project teams effectively.
- Implemented safety protocols to maintain a secure work environment on-site.
- Conducted regular site inspections to monitor progress and quality standards.
- Resolved conflicts and issues that arose during project execution promptly.
- Developed comprehensive reports for stakeholders on project status updates.
- Managed multiple projects with competing deadlines simultaneously.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Created team objectives and roles with specific goals outlined for each individual.
Compliance Analyst
East Coast Cannabis
Eliot, Maine
05.2022 - 10.2022
- Conducted audits to ensure compliance with regulatory standards and internal policies.
- Evaluated test samples for accuracy, completeness, and conformance to industry standards.
- Worked closely with laboratory technicians in order to ensure timely processing of test samples.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Conducted routine tests on samples to ensure quality and compliance.
- Maintained laboratory equipment to ensure optimal performance and safety standards.
- Collaborated with team members to develop standard operating procedures for lab processes.
- Ensured proper labeling and storage of hazardous materials per safety regulations.
- Trained junior staff on laboratory protocols and safety practices effectively.
- Implemented inventory management systems for reagents and supplies in the lab.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Completed lab tests and communicated results to supervising staff.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Performed routine maintenance tasks such as cleaning glassware, changing filters.
- Assisted in the development and maintenance of laboratory SOPs, improving process efficiency and consistency.
- Utilized Laboratory Information Management Systems (LIMS) for tracking, documenting, and reporting laboratory activities.
- Managed office operations and coordinated administrative workflows efficiently.
- Ensured compliance with all organizational policies and procedures relating to administrative operations.
- Created processes and systems for ensuring ongoing compliance with relevant rules and regulations.
- Responded promptly to inquiries from government agencies regarding regulatory issues.
- Improved compliance with government accounting systems and control requirements to maintain eligibility for government contracting.
- Reviewed and updated existing compliance policies and procedures.
- Developed and implemented training programs for employees on new or revised laws, regulations, and company policies.
- Monitored changes in relevant legislation and advised management of necessary actions.
- Identified gaps in current control frameworks which may lead to non-compliance issues.
- Developed risk management strategies and compliance control plans.
BDR Manager
TouchPlan
Boston, USA
01.2021 - 05.2022
- Company Overview: Boston, MA
- Hired, trained, and managed a high-performing BDR team for enterprise and commercial accounts.
- Achieved regional lead generation targets via social media and targeted marketing campaigns.
- Leveraged Salesforce dashboards to coach and improve team performance.
- Boston, MA
- Led project teams to ensure timely completion of client deliverables.
- Coordinated cross-functional communication to enhance team collaboration and efficiency.
- Managed resource allocation to optimize workflow and meet project deadlines.
- Developed training programs to support staff skill advancement and knowledge sharing.
- Implemented process improvements to streamline operations and reduce inefficiencies.
- Oversaw client onboarding processes to establish strong relationships from the start.
- Facilitated regular meetings to track project progress and address team concerns.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Created monthly reports for senior management summarizing operational performance metrics.
Team Lead - Enterprise BDR, West Coast
Zerto
Boston, USA
03.2019 - 09.2020
- Company Overview: Boston, MA
- Drove BC/DR software business development in the Southwest territory through strategic targeting and partner enablement.
- Consistently exceeded quotas, sourcing 50-100 qualified leads daily and closing competitive engagements.
- Represented company at national trade shows, generating top-quarter revenue results.
- Boston, MA
- Led team meetings to discuss project updates and workflow improvements.
- Mentored junior staff on best practices and operational procedures.
- Coordinated project timelines and resource allocation among team members.
- Developed training materials for new employees to enhance onboarding process.
- Analyzed performance metrics to identify areas for process enhancement.
- Facilitated cross-departmental communication to ensure alignment on goals.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Motivated staff through positive reinforcement techniques.
- Identified opportunities for process improvements, implementing changes when required.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Ensured compliance with company policies and procedures throughout the team.
- Developed strategies to increase team productivity and improve customer service levels.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Developed and implemented sales strategies to enhance market presence.
- Led a team of sales representatives to achieve monthly targets.
- Conducted market research to identify customer needs and trends.
- Fostered relationships with key clients to ensure satisfaction and loyalty.
- Organized training sessions to improve team performance and skills development.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Achieved company growth and brand development through market expansion and sales.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Account Manager / Technical Recruiter
Robert Half Technology
Boston, USA
01.2018 - 03.2019
- Company Overview: Boston, MA
- Built and managed client relationships to place IT and software development professionals in full-time roles.
- Negotiated placement fees and closed multiple six-figure client accounts.
- Boston, MA
- Facilitated regular check-ins with clients to address concerns and updates.
- Coordinated contract negotiations to secure favorable terms for clients.
- Maintained accurate records of client interactions in CRM systems.
- Managed multiple accounts simultaneously while meeting deadlines.
- Collaborated with sales team to determine best ways to drive market share.
- Generated leads through cold calling activities.
- Attended trade shows and conferences as a representative of the company.
- Developed candidate sourcing strategies using online job boards and social media platforms.
- Reviewed resumes and screened applicants for various job openings across departments.
- Managed applicant tracking system to ensure accurate candidate information and workflow.
- Coordinated onboarding processes for new hires, ensuring smooth transitions into roles.
- Collaborated with hiring managers to understand staffing needs and position requirements.
- Conducted phone interviews to assess candidate qualifications for open positions.
- Coordinated onsite interviews between the hiring manager and prospective candidates.
- Advised hiring managers on best practices related to interviewing techniques and selection criteria.
- Ensured compliance with all applicable laws related to recruitment practices.
- Developed and maintained relationships with hiring managers to understand their staffing needs.
- Implemented strategies to source passive candidates who were not actively seeking employment opportunities.
- Analyzed market trends in order to identify competitive salaries that would attract top talent.
Account Manager
Signature Consultants
Woburn, USA
07.2016 - 01.2018
- Company Overview: Woburn, MA
- Managed staffing relationships with major accounts, including Wells Fargo & Bank of America.
- Maintained a strong consultant pipeline to meet client needs and drive revenue.
- Woburn, MA
- Coordinated recruitment processes and schedules for multiple departments.
- Managed candidate communications and maintained relationships throughout hiring process.
- Collaborated with hiring managers to understand staffing needs and requirements.
- Organized and conducted initial screening interviews to evaluate candidates.
- Coordinated with hiring managers to determine staffing needs, create job descriptions, and identify ideal candidate criteria.
- Attended industry events to network with potential candidates.
- Responded promptly to inquiries from prospective applicants regarding open positions.
- Led advertising campaigns, grassroots marketing efforts, and high-impact presentations to promote recruiting strategies.
- Researched job candidates that hiring manager planned to interview and compiled detailed reports regarding information.
- Reviewed referral candidates and contacted qualified individuals to request applications.
- Managed and updated recruitment ATS and CMS software.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Account Manager
Hilltop Technology
Suffield, USA
07.2015 - 07.2016
- Company Overview: Suffield, CT
- Sold telecommunications solutions for Avaya and ShoreTel, including VoIP, video conferencing, and call center systems.
- Provided consultative sales and technical guidance to meet regional business needs.
- Suffield, CT
- Configured and maintained VoIP systems for improved communication efficiency.
- Diagnosed and resolved VoIP-related technical issues promptly for end users.
- Analyzed traffic patterns to optimize bandwidth allocation across the network infrastructure.
- Assisted in developing new strategies for VoIP network optimization and scalability.
- Managed customer inquiries and provided tailored solutions effectively.
- Utilized CRM software to track interactions and update customer information.
- Provided accurate pricing information on products or services requested by customers.
- Upsold additional products or services when applicable during phone calls.
- Conducted follow-up calls with existing clients to cross-sell new products.
- Developed relationships with customers in order to increase sales opportunities.
- Analyzed market trends to identify new business opportunities.
- Developed new leads each day at or above quotas.
- Achieved established sales targets by generating new customer accounts.
Education
Bachelor of Science - Sports Management
Southern New Hampshire University
Hooksett, NH01.2015
Skills
- Residential & Commercial Construction
- Construction scheduling
- Safety compliance
- Team collaboration
- Resource allocation
- Training development
- Process improvement
- Conflict resolution
- Effective communication
- Stakeholder engagement
- Productivity improvement
- Software development lifecycle
- Deliverable tracking
- New product introductions strategies
- Microsoft office suite expert
- Cross-functional collaboration
- Vendor management
- Client rapport
- Business process re-engineering
- Systems installation, configuration, and upgrading
- Price quote preparation
- Change control processes
- Stakeholder communications
- Startup turnaround strategies
- Project scheduling
- Customer relations
- Agile methodology
- Project planning and development
- Coaching and mentoring
- Residential construction
- Project management
- Budget management
- Client relationship management
- Data analysis
- Functional & business requirements
- Systems design documentation
- Client Relationship Management
- Sales & Business Development
- Negotiation & Closing Skills
- Project Management
- Salesforce
- Salesloft
- LinkedIn Sales Navigator
- ZoomInfo
Websites
References
References available upon request.
Timeline
Player Development Coach (Part Time Job)
Oceanside Sports & Maine Select Lacrosse
06.2025 - Current
Client Relations & Project Manager
Chase Construction
01.2023 - Current
Compliance Analyst
East Coast Cannabis
05.2022 - 10.2022
BDR Manager
TouchPlan
01.2021 - 05.2022
Team Lead - Enterprise BDR, West Coast
Zerto
03.2019 - 09.2020
Account Manager / Technical Recruiter
Robert Half Technology
01.2018 - 03.2019
Account Manager
Signature Consultants
07.2016 - 01.2018
Account Manager
Hilltop Technology
07.2015 - 07.2016
Bachelor of Science - Sports Management
Southern New Hampshire University