Paula Koch
Overview
19
19
years of professional experience
Work History
Financial Training Specialist
Oklahoma State Department of Education
03.2023 - Current
- Delivered engaging presentations at COSA and OSSBA workshops showcasing best practices in school financial strategies.
- Coached school districts on various topics including OCAS Coding, Risk Assessment, and Financial Audits to foster financial compliance within the school district.
- Conducted regular needs assessments to ensure alignment of training initiatives with organizational goals and objectives.
Campus Director
Woodruff Medical and Wellness Training
06.2020 - 11.2022
- Increased campus efficiency by streamlining administrative processes and implementing new strategies.
- Enhanced student experience through the development of innovative programs and extracurricular activities.
- Collaborated with faculty to create a cohesive academic curriculum, resulting in improved student outcomes.
- Established partnerships with local businesses and organizations to provide students with networking opportunities and career resources.
Accreditation Admin Assistant
Oklahoma State Department of Education
01.2017 - 06.2020
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Executive Assistant to the Provost
St. Gregory's University
01.2016 - 01.2017
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
Program Manager/Corporate Training Specialist
Heritage College
05.2005 - 10.2015
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
Education
Education
Oklahoma City Community College
Certificate in Medical Assisting
Oklahoma Health Academy
Skills
- Project and Program Management/Operations
- Microsoft Office 365/Google Suite
- Salesforce
- Customer Service
- Agile/Scrum
- Human Resources/HRIS/Workday
- Recruiting/Training and Development
- Instructional Design/LMS Administration
- Curriculum Development
- Leadership/Teambuilding
- Federal and State Regulation Compliance
- Payroll/Compliance/Benefits
- Auditing
- REDI Training
- Title IX/FMLA/Workers Compensation
- Performance Improvement Plans
- Career Counseling and Placement
- Peer and Performance Review
- Online Training Experience
- Classroom Expertise
- Classroom Experience
- Recruiting
- Employee Development
- Performance Assessment
- Program Facilitation
- Program Planning
- Training Program Design
- Finance
- Learning Management Systems
- Needs Analysis
- Project Implementation
- E-Learning Platforms
- Project Management
- Team Building
- Cross-Cultural Training
- Adult Learning Theory
- Leadership Development
- Conflict Resolution
- Change Management
- Virtual Training
- Training Evaluation
- Training Delivery
- Workshop Facilitation
- Employee Coaching
- Adult Learning Principles
Professional Highlights
- Managed admissions efforts and drove marketing initiatives for new enrollment. Exceeded Monthly Admissions budgets by 15% over consecutive years.
- Devised strategies to modernize operations and employee training by leading a team to implement electronic records management and payroll technologies at 10 career training campuses.
- Increased employee satisfaction and retention through implementation of onboarding, training, professional development, and review procedures by 45% per employee satisfaction surveys over a 12-month period.
- Maintained accreditation compliance reporting and evaluation for multiple campuses for over 10 years.
- Lead a team of 40+ educators, maintaining all professional development records, evaluations, program reviews, performance management and improvement, classroom and program evaluations, surveys, and reporting metrics.
Timeline
Financial Training Specialist
Oklahoma State Department of Education
03.2023 - Current
Campus Director
Woodruff Medical and Wellness Training
06.2020 - 11.2022
Accreditation Admin Assistant
Oklahoma State Department of Education
01.2017 - 06.2020
Executive Assistant to the Provost
St. Gregory's University
01.2016 - 01.2017
Program Manager/Corporate Training Specialist
Heritage College
05.2005 - 10.2015
Education
Oklahoma City Community College
Certificate in Medical Assisting
Oklahoma Health Academy