PJ Manning

Collaborated with Advisory Committee to assess training needs based on relevant information.
Designed effective training programs, workshops, and e-learning courses to enhance skills.
Developed instructional materials, manuals, and training guides for diverse learning environments.
Customized training content to align with organizational objectives and employee roles.
Improved training content continuously through feedback and performance outcomes.
Scheduled and coordinated in-person, virtual, or hybrid training sessions efficiently.
Managed training calendar and tracked attendance for all training activities.
Served as point of contact for training inquiries and communicated opportunities effectively.

• Maintained detailed records and prepared case files for probationers and parolees.
  Enforced conditions of release set by courts or parole boards.
  Monitored compliance with court-ordered programs and treatment services.
  Conducted drug screenings and interventions to promote accountability.
  Delivered evidence-based training focused on developing pro-social behaviors.

• Managed classification paperwork to guarantee accuracy and timely processing for inmate case management services.
  Oversaw employment for inmates throughout their incarceration.
  Developed release planning initiatives and training programs to foster pro-social behaviors.
  Maintained compliance with all relevant policies and procedures in case management operations.

• Managed classification paperwork for case management services, ensuring accuracy and timeliness.
  Oversaw appropriate employment opportunities for supervisees throughout incarceration.
  Developed release planning and training initiatives for reentry programs, emphasizing pro-social behavior.
  Maintained compliance with policies and procedures during program implementation.

• Utilized evidence-based practices to execute daily operations according to established policies and procedures.
  Applied reentry skills as a Subject Matter Specialist and Thinking for a Change facilitator.
  Served as EPICS Coach and Trainer, enhancing training effectiveness in correctional settings.
  Led Dialogue Circles, supervising and developing a team of Dialogue Practitioners.

• Led and managed team of crew members during assigned shifts.
  Assigned tasks and delegated responsibilities to ensure smooth workflow.
  Motivated and coached team members, providing constructive feedback for performance improvement.
  Ensured proper shift coverage while managing breaks effectively.
  Trained and mentored new crew members, reinforcing training protocols.
  Maintained high standards of customer service while addressing complaints promptly and professionally.
  Oversaw restaurant operations, conducting shift change procedures and maintaining logs.
  Communicated shift performance issues to General Manager for resolution.

• Utilized evidence-based practices while adhering to policies and procedures for daily operations.
  Developed expertise as a Subject Matter Specialist and facilitator for Thinking for a Change.
  Trained as an EPICS Coach, enhancing effective practices in correctional settings.
  Achieved certification as a Dialogue Practitioner to improve communication strategies.

• Ensured facility safety, order, and discipline while assisting in inmate reform using evidence-based methods.
  Served in diverse positions such as Floor Officer, Booth Officer, and Central/Master Controls Operator.
  Executed responsibilities as Tower Officer and Roving Patrols for enhanced security measures.
  Performed entry searches to uphold protocols and safeguard the facility.

• Provided efficient customer service as line staff, ensuring quick response times.
  Upheld rigorous cleanliness and hygiene standards across all operational areas.
  Prepared and served food while strictly following established safety protocols.