PJ Saffer
Middle Island,NY
Summary
Adept at crafting high-quality cocktails and enhancing customer satisfaction, my tenure at Dix Hills Jewish Center honed my mixology and customer service expertise. Leveraging strong multitasking abilities and an engaging personality, I significantly improved service efficiency and upsold menu items, driving revenue growth. My approach combines creative mixology with exemplary service, ensuring memorable guest experiences.
Overview
1992
1992
years of professional experience
Work History
Bartender
Southampton Publick House
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Restigios
Bartender
Dix Hills Jewish Center
02.1981 - 02.1992
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Education
Bachelor Of Arts - Graphic Design
SUNY Farmigdale
Farmingdale, NY05.1983
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Payment processing
- Handling difficult customers
- Cash register operation
- Menu memorization
- Memory retention
- Hospitality service expertise
- Service-oriented mindset
- Professional appearance
- Suggestive selling
- Alcohol awareness
- Food service
- Team training and development
- New hire training
- Beverage preparation
- Drink preparation techniques
- Inventory
- Sales expertise
- Salesmanship
- Classic cocktails
- Performance improvement
- Food running
- Staff management
- Health codes compliance
- Changing beer kegs
- Basic accounting
- Creative mixology
- Ordering bar supplies
- Order management
- Ordering procedures
- Garnishing drinks
- Preparing garnishes
- Bar restocking
- Safe service compliance
- Anticipating guest needs
- Maintaining a clean bar
- Excellent judgment
- Beverage supply orders
- Financial records oversight
- Liquor restocking
- Identification verification
- Point of sale systems
- Marketing and sales experience
- Bar service preparation
- Bar operations management
- Safe serving practices
- Courteous
- Recipe and menu memorization
- Glassware management
- Mixology
- Cocktail list development
- Beer and wine recommendations
- Able to stand number hours
- Craft cocktail preparation
- Cash and credit transactions
- Wine and liquor expertise
- Bar equipment use
- Hospitality and accommodation
- Outstanding customer service
- Proficient in mixology
Extensive wine portfolio
Timeline
Bartender
Dix Hills Jewish Center
02.1981 - 02.1992
Bartender
Southampton Publick House
Bartender
Restigios
Bachelor Of Arts - Graphic Design
SUNY Farmigdale
Similar Profiles
Ailish GilliganAilish Gilligan
Restaurant Owner at The Publick HouseRestaurant Owner at The Publick House
Lia WoodLia Wood
Banquet Manager at The Publick House Historic InnBanquet Manager at The Publick House Historic Inn
Grant SchatzGrant Schatz
Server at THE PUBLICK HOUSEServer at THE PUBLICK HOUSE