Paul Marmolejo
Rialto,CA
Summary
A successful manager offering over 25 years of experience in retail operations. Organized at prioritizing daily tasks with skilled decision-making abilities. Proficient in assessing day-to-day operations with many years of deescalation skills used in the retail field. Ready to bring many years of experience to challenging new role.
Overview
27
27
years of professional experience
Work History
Public Safety Assistant
Yuhaaviatam of San Manuel Nation
Highland , CA
07.2024 - Current
- Assisted in training new Public Safety Assistant on proper procedures and protocols.
- Performed crowd control duties during special events
- Performed duties at Theater events.
- Interacted with patrons to provide information on special events.
- Attended report writing class to prepare for Safety Officer training class.
- Shadowed Safety Officer Byrne to be better informed on the role of Officer.
- Currently acquiring BSIS exposed firearm permit.
Store Manager
America's Tire Company
Colton, CA
04.1998 - 10.2023
- Trained and mentored associates to teach daily tasks and procedures.
- Monitored employee performance and identified performance gaps for corrective action.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared staff work schedules and assigned team members to specific duties.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Approved regular payroll submissions for employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Supervised guests at front counter, answering questions regarding products.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Don Bosco Technical Institute
Rosemead, CA06.1989
Skills
- Training and Mentoring
- Outstanding Communication Skills
- Team Management
- Recruiting and Hiring
- Leadership Development
- Sales Training
- Performance Reviews
- Policies and Procedures
- Retail Inventory Management
- Scheduling per productivity metrics
Timeline
Public Safety Assistant
Yuhaaviatam of San Manuel Nation
07.2024 - Current
Store Manager
America's Tire Company
04.1998 - 10.2023
High School Diploma -
Don Bosco Technical Institute
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