Placida Villarreal
San Antonio,TX
Summary
Dedicated Resident Associate at Blueskies of Texas Senior Living, skilled in crisis management and effective communication. Enhanced resident engagement through organized social events and maintained a safe environment by adhering to safety protocols. Successfully resolved conflicts, ensuring a harmonious community atmosphere while prioritizing resident well-being and comfort. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Resident Associate
Blueskies of Texas Senior Living
02.2017 - Current
- Assisted residents with daily living activities to enhance quality of life.
- Maintained cleanliness and organization in common areas for optimal resident comfort.
- Supported recreational activities to promote social engagement among residents.
- Monitored resident well-being and reported any concerns to senior staff promptly.
- Learned safety protocols and emergency procedures to ensure resident security.
- Participated in training sessions to develop skills in resident care techniques.
- Collaborated with team members to ensure efficient service delivery and care support.
- Provided assistance during meal times, ensuring dietary needs were met consistently.
- Improved community engagement through the organization of regular social events for residents.
- Maintained a clean and welcoming environment by conducting regular inspections and coordinating maintenance efforts.
- Coordinated with vendors to schedule necessary repairs or replacement of appliances, minimizing resident inconvenience.
- Provided assistance in conflict resolution between tenants when disagreements arose related to noise levels or other disturbances.
- Kept detailed records of maintenance requests, ensuring timely completion of work orders and tracking recurring issues for further evaluation.
- Provided prompt assistance during emergency situations, prioritizing resident safety above all else.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Provided crisis management and intervention during emergency situations.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Developed, implemented and monitored residential policies and procedures.
- Solved grievances and complaints by collaborating with residents.
Education
High School Diploma -
Frank Tejeda Academy
San Antonio, TX2016
Skills
- Dementia care
- Wound care
- Resident supervision
- General housekeeping
- Ambulation assistance
- Microsoft office
- HIPAA compliance
- Verbal and written communication
- Incident reporting
Timeline
Resident Associate
Blueskies of Texas Senior Living
02.2017 - Current
High School Diploma -
Frank Tejeda Academy