Placido Bernal
Fallbrook,CA
Summary
Served over 20 years in the Marines and during that time I learned how to take orders and give them. I learned to be mindful of detail and to take responsibility for my actions. I am reliable and can change within a environment. I am easy to work with and enjoy problem solving. I was a drill instructor and a teacher of men.
Overview
20
20
years of professional experience
Work History
Lead Diesel Mechanic
STS Force Protection
05.2010 - 09.2016
- Conducted regular quality inspections on completed work, ensuring adherence to high standards of craftsmanship.
- Evaluated performance metrics regularly against benchmarks to monitor team''s effectiveness and identify areas for improvement.
- Enhanced workshop safety by enforcing strict adherence to industry regulations and workplace guidelines.
- Improved overall fleet efficiency by implementing thorough preventive maintenance plans for diesel engines.
- Developed comprehensive training programs for junior mechanics, improving their skills and overall productivity.
- Led a team of mechanics to successfully complete complex projects within tight deadlines.
- Collaborated with management to develop budgets and resource allocation plans for the maintenance department.
- Assisted customers with troubleshooting over the phone or in-person when needed, providing exceptional service at every touchpoint.
Store Manager
Champagne Texaco
01.1997 - 11.2008
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Education
Diesel Technology - Science, Technology, And Society
Studied diesel mechanical theory
GED - General Studies
04.1974
Skills
Computer skills windows
Languages
Spanish
Professional Working
Timeline
Lead Diesel Mechanic - STS Force Protection
05.2010 - 09.2016
Store Manager - Champagne Texaco
01.1997 - 11.2008
St Phillips College - Diesel Technology , Science, Technology, And Society
United States Armed Forces Institute - GED, General Studies
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