PLASE MOORE
University Hights,Ohio
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
26
26
years of professional experience
Work History
Owner Operator
Moore Transportation Enterprise Llc
Cleveland, OH
03.2016 - 07.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
Owner Operator Trucking
Moore Transportation Enterprise Llc
Chicago, IL Cleveland Ohio
04.1998 - 07.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Recorded temperatures, material amounts, and test results on report forms.
- Improved equipment lifespan with timely preventive maintenance, reducing downtime and repair expenses.
Education
Master of Arts - Transportation Management
Governor State University
South Holland, IL06.1977
Skills
- Small business operations
- Operations Management
- Strategic Planning
- Business Planning
- DOT Compliance
- Performance Analysis
- Strong Work Ethic
- Dependable and reliable
- Equipment Operation
Timeline
Owner Operator
Moore Transportation Enterprise Llc
03.2016 - 07.2024
Owner Operator Trucking
Moore Transportation Enterprise Llc
04.1998 - 07.2024
Master of Arts - Transportation Management
Governor State University