Summary
Overview
Work History
Education
Skills
Timeline
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Pleajhai Mervin

Palmdale,CA

Summary

Dynamic and dependable professional with a proven track record at Comfort Keepers, excelling in customer service and teamwork. Adept at problem-solving and fostering positive relationships, I effectively supported clients' independence while ensuring their well-being. Strong communication skills and proficiency in technology enhance my ability to adapt and thrive in diverse environments.

Overview

16
16
years of professional experience

Work History

Comfort Keepers

In Home Care Services
Lancaster, CA
02.2022 - 10.2024
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted disabled clients to support independence and well-being.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Assisted patients with self-administered medications.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Warehouse Worker

Warehouse Stationery
02.2021 - 03.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Magic Mountain Parkway

Customer Service Rep
Santa Clara, CA
02.2018 - 09.2019
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Walmart Supercenter

Cashiers
Palmdale, CA
04.2015 - 12.2016
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

City of Palmdale Neighborhood Services

Peer to Peer Advisors
Palmdale, CA
02.2014 - 11.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Provide peer to peer case management and client advocacy.
  • Applied trauma informed customer service skills to connect with the diverse client population

Bigelow Family Home Care

In Home Care Services
Lancaster, CA
04.2013 - 11.2014

Support patients in activities of daily living and life skills.

Responsibilities encompassed encouraging client health and wellness as well as checking patients temperature and pulse rate and assisting with clients prosthetics.

Palmdale School District Volunteer

Teachers Assistance
Palmdale, CA
01.2009 - 03.2012
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

Palmdale High School
Palmdale, CA
06-2010

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Excellent communication
  • Computer skills

Timeline

Comfort Keepers

In Home Care Services
02.2022 - 10.2024

Warehouse Worker

Warehouse Stationery
02.2021 - 03.2022

Magic Mountain Parkway

Customer Service Rep
02.2018 - 09.2019

Walmart Supercenter

Cashiers
04.2015 - 12.2016

City of Palmdale Neighborhood Services

Peer to Peer Advisors
02.2014 - 11.2015

Bigelow Family Home Care

In Home Care Services
04.2013 - 11.2014

Palmdale School District Volunteer

Teachers Assistance
01.2009 - 03.2012

Palmdale High School
Pleajhai Mervin