Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pleshette Adkins

Carmichael,CA

Summary

Experienced Escrow Officer with 20 years in the real estate and financial sectors, specializing in managing and finalizing property transactions. Proven track record in overseeing escrow processes, ensuring compliance, and facilitating seamless communication between parties. Adept in using escrow software like Softpro and Qualia, with strong analytical and problem-solving skills. Seeking to leverage expertise in a new Escrow Officer role.

Knowledgeable Program Director/Manager with strong background in overseeing complex programs and initiatives. Successfully led multifaceted teams to achieve project milestones and deliverables. Demonstrated proficiency in strategic planning and resource management.

Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.


Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 1 year of experience to new professional challenges with growth-oriented organization.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Program Director

Sustainable Wellness Solutions
08.2024 - 04.2025
  • Develops and evaluates programs to ensure alignment with organizational goals and compliance with industry standards.
  • Manages financial aspects, collaborating with stakeholders to optimize resource allocation and foster partnerships.
  • Enhances communication strategies and educational outreach to advocate for organizational initiatives and policies.

Right of Way Agent

Caltrans
05.2023 - 02.2024
  • Conducted in-depth research on land ownership and provided expert responses to inquiries concerning property law.
  • Negotiated agreements and easements, and secured tenant consent, including obtaining permissions from landowners for surveys and studies.
  • Analyzed project proposals to identify impacted property owners and prepared legal documentation, while supporting mapping efforts for excavation sites.

Escrow Officer

Westminster Title Company
05.2022 - 12.2022
  • Processed and finalized real estate transactions by ensuring compliance with all legal requirements and contract terms, and managed the seamless transfer of property titles.
  • Acted as an intermediary between buyers and sellers, facilitating communication and ensuring the secure transfer of funds through an escrow account.
  • Reviewed and verified transaction documents, prepared essential legal paperwork, and managed the receipt and release of funds to uphold transaction integrity.

Escrow Branch Manager

Timios Title
04.2020 - 04.2022
  • Managed the escrow process, ensuring all conditions were met before the transfer of property and funds.
  • Directed and coordinated the activities of the escrow team, optimizing workflow to consistently meet closing deadlines.
  • Reviewed and approved escrow documents, maintaining accuracy and completeness, while serving as a liaison to effectively communicate requirements and resolve issues among stakeholders.

Owner/Document Specialist

PA Document Services
08.2006 - 04.2020
  • Prepared and processed legal documents for non-title-escrow transactions, including Grant Deeds, Affidavits of Death, and Release of Liens and Judgments.

Closer/Funder

Land Home Financial Services
07.2016 - 05.2018
  • Prepared loan closing packages and ensured all documentation was complete, accurate, and compliant with legal regulations.
  • Coordinated with borrowers, lenders, and other stakeholders to meet all transaction requirements efficiently.
  • Conducted final verification of loan data and funding requirements to facilitate successful closings.

Team Lead

Liberty Home Equity Solutions, Inc.
01.2012 - 05.2016
  • Managed and trained a team of qualified staff, ensuring adherence to quality improvement initiatives and compliance with TRID regulations.
  • Reviewed and verified loan documentation, including title policies, appraisals, and escrow instructions, to ensure accuracy and compliance with company standards and legal requirements.
  • Assisted in the document review process and provided support to closers, funders, and processors, consistently meeting and exceeding expected turn times and maintaining a high level of customer service.

HR Manager

Stop N Go Driving
02.2006 - 01.2012
  • Developed and managed strategic HR initiatives, aligning departmental goals with organizational objectives and implementing performance management systems.
  • Oversaw the preparation and maintenance of HR reports and measurements, facilitating the tracking of strategic goal accomplishments and departmental efficiency.
  • Coordinated comprehensive HR training programs and improved employee resources, contributing to enhanced workforce alignment and development.
  • Managed full-cycle recruitment processes, utilizing various sourcing strategies and tools to attract high-quality candidates and build strong partnerships with hiring managers.

Branch Manager

Chicago Title Company
03.2004 - 03.2006
  • Managed the escrow process by ensuring all conditions were met prior to the transfer of property and funds and led a team to efficiently meet closing deadlines.
  • Reviewed and approved escrow documents for accuracy and completeness and facilitated communication among buyers, sellers, real estate agents, and lenders to resolve issues.

Education

Master of Science - Human Resource Management

Argosy University
Phoenix, AZ
09-2018

Bachelor of Arts - Psychology – Organizational Psychology

Argosy University
Phoenix
09-2015

Skills

  • Teams
  • Microsoft Word
  • Excel
  • Outlook
  • Publisher
  • PowerPoint
  • Visio
  • Microsoft Office
  • Type 70 WPM
  • 10-Key by Touch
  • Data Entry
  • 13500 Keystrokes Per Minute
  • Can Adapt to Any Computer System or Program
  • Escrow Software: Softpro, Qualia, Resware and Gators
  • Microsoft Word: Used to Create Professional Documents and Communications
  • Microsoft PowerPoint: Used to Create Professional Presentations With Dynamic Elements
  • Microsoft Excel: Used for Creating Spreadsheets and Data Analysis
  • Microsoft Skype: Communication Tool
  • Microsoft Access: Database Management
  • Microsoft Outlook: Email and Calendar Management
  • Microsoft OneNote: Note-Taking
  • Microsoft Publisher: Desktop Publishing
  • Strong Analytical
  • Data Information Analysis
  • Research
  • Problem Solving
  • Communication Skills - Both Verbal and Written
  • Critical Thinking
  • Reading Comprehension
  • Listening and Ability to Effectively Understand Directions and Others
  • Effective Time Management
  • Persuasion
  • Judgement and Decision-Making
  • Knowledge About Management and Effective Use of Personal Resources
  • Clerical Knowledge Such as Maintaining File Records
  • Word Processing
  • Designing Documents
  • Knowledge of Providing Customer and Personal Service
  • Knowledge About Legal Codes
  • Government Procedures
  • Court Procedures
  • Executive Orders
  • Necessary Knowledge About Computers
  • Coordinates and Prepares Documentation for Presentations
  • Mentoring and Coaching
  • Effective Problem Solver
  • Prioritize and Manage Heavy Work Flow Without Direct Supervision
  • Can Do Attitude
  • Work Cooperatively With Others
  • Strong Organizational/Time Management and Multi-Tasking Abilities
  • Maintain Confidentiality and to Be Self-Motivated and Team Oriented
  • Ability to Evaluate and Respond Quickly in an Efficient Manner to Customers
  • Ability to Adapt to a Changing Environment While Continuing to Perform at High Standards
  • Ability to Perform Basic Mathematical Calculations
  • Detail-Oriented
  • Flexible and Creative
  • Leadership
  • Management
  • Document Management
  • Logistics Management
  • Performance Management
  • Organization Effectiveness
  • Business Operations
  • Management Principles and Practices
  • Studied Quantitative and Qualitative Analysis
  • Relationship building
  • Effective leader
  • Program leadership
  • Staff development
  • Organizational leadership
  • Strategic leadership
  • Task delegation
  • Strategic planning
  • Partnership development
  • Regulatory compliance
  • Personnel supervision
  • Operations oversight
  • Customer service experience
  • Budgeting and financial management
  • Group and individual instruction
  • Compliance management
  • Innovation and creativity
  • Financial management
  • Budget coordination
  • Budget administration
  • Curriculum development
  • Lesson planning
  • Student counseling
  • Policy and procedure improvements
  • Conflict resolution
  • Business management
  • Recruitment and hiring
  • Training and development
  • Community engagement
  • Staff management
  • Documentation and reporting
  • Staff training
  • Administration
  • Data analysis
  • Performance evaluation
  • Market research
  • Community outreach
  • Budget management
  • Program planning
  • Lead generation
  • Needs assessment
  • Performance standards and analysis
  • Marketing and promotion
  • Problem-solving
  • Multitasking
  • Critical thinking
  • Organizational skills
  • Multitasking Abilities
  • Staff hiring and evaluations
  • Attention to detail
  • Issue resolution
  • Teamwork and collaboration
  • Program operations
  • Dependability and cooperation
  • Employee work scheduling
  • Decision-making
  • Personnel management
  • Analytical thinking
  • Program improvements
  • Performance management
  • Program scheduling
  • Operations management
  • Team building
  • Time management
  • Production staff coordination
  • Program guidelines adherence

Certification

  • Licensed Certified Notary Public
  • Exp. October 26, 2027

Timeline

Program Director

Sustainable Wellness Solutions
08.2024 - 04.2025

Right of Way Agent

Caltrans
05.2023 - 02.2024

Escrow Officer

Westminster Title Company
05.2022 - 12.2022

Escrow Branch Manager

Timios Title
04.2020 - 04.2022

Closer/Funder

Land Home Financial Services
07.2016 - 05.2018

Team Lead

Liberty Home Equity Solutions, Inc.
01.2012 - 05.2016

Owner/Document Specialist

PA Document Services
08.2006 - 04.2020

HR Manager

Stop N Go Driving
02.2006 - 01.2012

Branch Manager

Chicago Title Company
03.2004 - 03.2006

Master of Science - Human Resource Management

Argosy University

Bachelor of Arts - Psychology – Organizational Psychology

Argosy University
Pleshette Adkins