Honor Society Club
Saint Thomas More School
- Assisted teacher with lesson planning and instructional materials preparation.
- Supported students by answering questions and providing guidance during classes.
Ploy Hoang
Dorchester,USA
Summary
Dedicated professional experienced in customer service and community engagement. Skilled in organizing events and supporting teams, with a focus on problem-solving and safety monitoring. Committed to fostering positive experiences and enhancing organizational effectiveness.
Work History
Community Service Volunteer
Ngo Thoi Nhiem School
- Assisted in organizing school events and activities for students and staff.
Reception Assistant
Salon
- Managed incoming calls and routed them to relevant staff members.
- Scheduled appointments and maintained the office calendar efficiently.
- Maintained office supplies inventory and placed orders as needed.
- Ensured a clean, organized reception area for a welcoming environment.
- Greeted and welcomed visitors, clients, and customers in a friendly and professional manner.
- Assisted customers with inquiries and requests in a timely manner.
Charity Fundraiser
Lien Chau Company
- Organized fundraising events to engage community support and participation.
- Collaborated with local businesses to secure sponsorships and in-kind donations.
Permanent Makeup Artist
Independant
- Consulted with clients to determine desired makeup styles and preferences.
- Conducted consultations with clients to determine desired look.
- Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs, and magazines.
- Sanitized tools and equipment before use.
- Answered customer questions, suggested products and trained each in how to correctly use skincare products and apply makeup.
Waiter's Assistant
Pho Restaurant
- Maintained cleanliness of dining areas and ensured proper table settings.
- Supported kitchen staff by restocking supplies and organizing utensils.
- Communicated guest needs to servers for exceptional service experiences.
- Handled guest inquiries and provided information about menu items.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Informed customers about specials, upselling additional food and drink items.
Online Seller
Independant
- Processed orders and ensured accurate fulfillment for customer satisfaction.
- Managed customer inquiries through email, telephone and social media channels.
- Managed returns efficiently while providing excellent customer service.
- Provided excellent customer service by anticipating customer needs.
Basketball Manager (Prep 1 & Prep 2)
Saint Thomas More School
12.2024 - 05.2025
- Supported coaching staff in preparing game strategies and playbooks.
- Assisted in organizing team practices and training sessions for players.
- Monitored players during practices and games to maintain optimal safety.
- Assisted in organizing fundraising events to engage community support.
Education
High School Diploma -
Saint Thomas More School
Oakdale, CT05.2025
Associate of Science -
Bunker Hill Community College
Charlestown, MA06-2027
Skills
- Team management
- Event coordination
- Customer service
- Community engagement
- Safety monitoring
- Facility management
- Communication skills
- Classroom support
- Training support
LANGUAGES
Vietnamese: Native/ Bilingual
English: Professional
Thai: Elementary
Chinese (Mandarin): Elementary
FOODIE
- Love to try new food from the others country and love to eat a lot.
- I joined badminton club in my high school and we won 6-0., I practice at high school 6 days/ week., at least 2 hours a day.
- I love to travel around and make new friend a lot. I even got the highest vote in my high school for friendliest person., Hiking, jogging, boxing and workout are the things I love to do around my place even other place., Walking also my part of my hobbies too, I walk everyday go sightseeing to know more place and store.
- I love to learn thing from the others also I can spent time to try their habit or their culture and language., Always interesting in research.
ABOUT MYSELF
Since I were a child, I always learn to be independent that also a part reason why my family let me go study abroad by my self. An active person and love being around people and friends, I always get a lot of trust from people around. I try hard and pay attention in every moment and situation. A person with a big passion in my life, I always wanna help people and be usefully so I can be able to be take care myself, my family and social. I'm happy to help the others be confident in their own way and shinning by them self like the way I'm trying too.
Timeline
Basketball Manager (Prep 1 & Prep 2)
Saint Thomas More School
12.2024 - 05.2025
Honor Society Club
Saint Thomas More School
Community Service Volunteer
Ngo Thoi Nhiem School
Reception Assistant
Salon
Charity Fundraiser
Lien Chau Company
Permanent Makeup Artist
Independant
Waiter's Assistant
Pho Restaurant
Online Seller
Independant
High School Diploma -
Saint Thomas More School
Associate of Science -
Bunker Hill Community College