Lauren DiFusco

• Oversee daily operations of the office, ensuring smooth administrative workflow
• Coordinate schedules, meetings, and communications for staff and clients
• Maintain organized filing systems, both digital and physical
• Manage office supplies and inventory, placing orders as needed
• Utilize Microsoft Office and Google Workspace to prepare documents, reports, and communications
• Serve as point of contact for client inquiries and vendor relations

• Organize and execute activities to develop students’ physical, emotional and social growth
• Partner with head teachers and other team members to establish and maintain an interactive and safe environment for students
• Monitor children’s play activities to verify safety and wellness
• Supported student development and personal care progression
• Frequent communication with parents and guardians to communicate student updates/progress

• Managed day-to-day care for four children, aged 1-7 years
• Daily management of children’s schedules including before and after school care, homework support, and transportation
• Complete light housework as needed

• Provided positive customer experience through effective communication, proactive engagement, and active listening
• Trained all new team members on effective sales and interaction techniques
• Upsold customers during purchasing process
• Developed and executed on sales promotions
• Provided expert product and service information
• Maintained up-to-date knowledge of customer buying habits
• Managed and organized inventory in visually appealing manner
• Maintained flexible schedule to accommodate changing customer levels