Deborah Speaks
Castle Pines,CO
Summary
Results-driven Senior Clinical Applications Consultant with a decade of experience covering the West territory. Throughout my extensive tenure, I consistently surpassed Profit and Earning (P&E) goals, showcasing a dedicated commitment to exceeding organizational objectives. Proven track record in successfully implementing strategic initiatives, resulting in positive outcomes reflected in key P&E metrics. A customer-focused professional adept at generating revenue through individually tailored sales strategies. As a product-fluent marketer, I effortlessly convey the practical utility of products in laboratory applications.
Overview
16
16
years of professional experience
Work History
Senior Applications Consultant
Werfen
07.2014 - Current
- Administered the Western sales territory comprising seven states serving as point of contact for over 100 customers.
- Achieved 100% customer satisfaction rating by providing technical support and troubleshooting assistance for complex application issues.
- Drove 12.7% YoY revenue growth in territory by actively participating in pre-sales activities, including product demonstrations and client consultations.
- Developed and executed a strategic plan targeting key accounts with opportunities to promote higher-tier products, specifically Strategic Focus offerings.
- Participated in trade shows and conferences as the technical representative of the sales team demonstrating product features and technical benefits.
- Implemented strategies to raise customer awareness of recent product developments and drove customer adoption of new products.
- Used CRM/Fiori to maintain company database with essential account and sales information.
Medical Technologist
Mayo Clinic
01.2008 - 07.2014
- Enhanced patient care by accurately performing and interpreting laboratory tests in the Special Coagulation department.
- Assisted in the training and mentorship of new Medical Technologists, fostering a positive learning environment for skill development.
Education
Associate of Applied Science -
Marion Technical College
Marion, OHSkills
- Consultative Sales
- Client Relationships
- Sales Quota Achievement
- Product knowledge
Timeline
Senior Applications Consultant
Werfen
07.2014 - Current
Medical Technologist
Mayo Clinic
01.2008 - 07.2014
Associate of Applied Science -
Marion Technical College