Summary
Overview
Work History
Education
Skills
Timeline
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Erin Woodliffe

Summary

Professional support specialist with proven track record of facilitating smooth operations in dynamic environments. Adept at leveraging strong organizational skills, effective communication, and problem-solving abilities to enhance team productivity and client satisfaction in a dynamic environment. Known for reliability and adaptability, ensuring seamless integration with evolving workplace demands. Skilled in administrative tasks and conflict resolution while consistently driving positive results. Considered valuable team player and hardworking professional. Proven ability to manage multiple tasks efficiently and contribute positively to team objectives.

Overview

12
12
years of professional experience

Work History

Support Staff Member

Reach Inc.
01.2019 - Current
  • Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
  • Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
  • Improved client well-being by providing emotional support and fostering strong relationships.
  • Accomplished multiple managerial tasks within established timeframes including; medication ordering, organization, and management for 5 individuals; ensuring daily, weekly, and monthly reports and government documentation is current across the program; ensuring clear and accurate financial documentation in Microsoft Excel.

Accounts Payable and Receivable Manager/Courier

Rimbey Express Inc
07.2015 - 12.2018
  • Reduced outstanding accounts receivable balances by diligently following up on overdue invoices, and streamlined accounts payable processes by implementing efficient invoice management and payment systems.
  • Facilitated prompt resolution of discrepancies between company records and vendor statements to maintain positive business relationships.
  • Ensured timely completion of month-end closing activities related to accounts payable/receivable accruals, adjusting entries, and reconciliations.
  • Completed daily delivery assignments and enhanced customer satisfaction through timely deliveries and professional communication with clients.

Home Health Care Aide

Family and Community Support Services
03.2013 - 07.2016

Education

Health Care Aide Certificate - Nursing

Academy of Learning Career College
Red Deer, Alberta, CA
03-2013

Skills

  • Excel spreadsheets
  • Working independently and cooperatively
  • Problem-solving
  • Time management
  • Verbal and written communication
  • Documentation and reporting
  • Foster positive relationships
  • Workload balancing
  • Task prioritization
  • Analytical thinking and problem-solving
  • Dependable and responsible
  • Attention to detail

Timeline

Support Staff Member

Reach Inc.
01.2019 - Current

Accounts Payable and Receivable Manager/Courier

Rimbey Express Inc
07.2015 - 12.2018

Home Health Care Aide

Family and Community Support Services
03.2013 - 07.2016

Health Care Aide Certificate - Nursing

Academy of Learning Career College
Erin Woodliffe