Summary
Overview
Work History
Education
Skills
Timeline
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Precious Maah

Precious Maah

Lindenwold,New Jersey

Summary

A pre-Nursing student pursuing a Bachelor degree, seeks opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Office Administrator

Talend
06.2021 - 12.2023
  • Coordinated and managed daily administrative operations of the office.
  • Organized and maintained filing systems, including electronic databases and records.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Greeted visitors warmly, handled inquiries and provided general information about the company.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Assisted with budget preparation by providing data entry support into financial tracking system.
  • Maintained customer confidence and protected operations by keeping information confidential.
  • Provided assistance with the planning of events such as staff meetings or conferences.
  • Prepared special reports by collecting, analyzing and summarizing information from various sources.
  • Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
  • Reviewed employee time sheets for accuracy prior to submission for payroll processing.
  • Controlled access to restricted areas within the office building through issuing visitor badges.
  • Ordered office furniture when necessary following approval from management team.
  • Organized monthly staff meetings ensuring agendas were distributed in advance.
  • Created PowerPoint presentations for internal use or external clients when required.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.

Event Planner

task rabbit
Philadelphia, PA
08.2023 - Current
  • Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.
  • Handled client questions and concerns via different communication channels to deliver exceptional customer service.
  • Managed accounts and worked to continuously develop new revenue from existing clients.
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Oversaw event logistics, venue scheduling and accommodations.
  • Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
  • Developed diagrams and floor plans with event setup requirements.
  • Produced contracts and invoices for events and monitored fee collection.
  • Delivered client services in logistics, registration and attendee tracking for internal and external events.
  • Collaborated with leadership and colleagues to coordinate staffing for each event.
  • Coordinated plans and specific event needs with internal personnel.

Representative

platinum home solutions
Voorhees, NJ
12.2020 - 12.2021
  • Answered incoming calls and provided the highest level of professionalism and knowledgeable service to every customer.
  • Answered, screened, and processed high volume of calls daily with call management system and web-based communications.
  • Updated customer accounts, addresses and contact information within call management databases.
  • Navigated through computer systems to review information and respond appropriately to callers.
  • Met or exceeded call speed, accuracy, and volume benchmarks on a consistent basis.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Assisted customers with inquiries and transactions to meet productivity goals and achieve profit growth.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Provided top-quality control and eliminated downtime to maximize revenue.

Organizer

TaskRabbit
Philadelphia, PA
08.2023 - Current
  • Implemented organizational performance initiatives, clearly communicating standards and requirements.
  • Developed long-term strategy to increase campaign engagement and expand opportunities.
  • Developed and executed plans for budget, venue and worker safety for campaigns.
  • Identified and developed potential leaders, mentoring individuals and delivering feedback.
  • Inspired communities and individual citizens to mobilize and coordinate forces and develop tools to accomplish social change.
  • Conducted outreach to local community leaders and progressive organizations and assisted with local and regional on-site events.

Server

Brandywine Assisted Living
Voorhees, New Jersey
03.2022 - 05.2023
  • Greeted residents, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and residents wait times.
  • Handled food safely and kept spaces clean to protect residents from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed residents with personable attitude and brought beverage orders while reviewing menu options.
  • Developed strong and lasting relationship with the residents.

Education

High School Diploma -

Lindenwold High School
Lindenwold, NJ
06.2021

Associate of Science -

Camden County College
Blackwood, NJ

Skills

  • Customer service
  • Organization
  • Work ethic
  • Working collaboratively
  • Leadership
  • Collaboration
  • Basic math
  • Communication
  • People skills
  • Relationship management
  • Relationship Building
  • Customer Service
  • Project Leadership
  • Team Leadership
  • Documentation and Reporting
  • Scheduling
  • Organizational Systems
  • Event Planning
  • Interpersonal Skills
  • Deadline Driven
  • Teamwork and Collaboration
  • Valid Driver's License
  • Attention to Detail
  • Calendar Management
  • Community Outreach
  • Organizing and Preparing Meetings
  • Self-Directed
  • Problem-Solving
  • Brand Promotion
  • Creative Thinking
  • Computer Skills
  • Excellent Communication
  • Resource Coordination
  • Inventory Management
  • Client Consultations
  • Campaign Organization
  • Meeting Coordination
  • Time Management
  • Administrative Support

Timeline

Event Planner

task rabbit
08.2023 - Current

Organizer

TaskRabbit
08.2023 - Current

Server

Brandywine Assisted Living
03.2022 - 05.2023

Office Administrator

Talend
06.2021 - 12.2023

Representative

platinum home solutions
12.2020 - 12.2021

High School Diploma -

Lindenwold High School

Associate of Science -

Camden County College

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Precious Maah