Precious Mathews
Administrative Assistant
Portland,OR
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional.
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Assistant
Trimet
Portland, OR
05.2024 - Current
- Collaborated with Quality Assurance to improve document organization with thorough file maintenance, archiving 200+ outdated records as necessary for efficient retrieval when needed.
- Developed risk management strategies for improved organizational stability and security.
- Managed records governance for all Public Art collections, overseeing maintenance, and archiving of both digital and physical records related to all artwork.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Provided valuable support to multiple departments, managing ad-hoc projects as needed and balancing competing priorities effectively.
Executive Assistant
Providence Portland Medical Center
Portland, Oregon
8 2022 - 8 2023
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Led grant proposal development and submission for M110.
- Spearheaded training and development programs for new employees.
- Completed and submitted grant applications to secure project funding.
- Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors.
Customer Support Agent/Store Team Lead
Steepologie Teas
SeaTac, Washington
05.2021 - 02.2022
- Answered customer inquiries in person, by telephone, and via email.
- Provided technical support to customers regarding product use and troubleshooting.
- Maintained accurate records of customer interactions and transactions.
- Followed up with customers to ensure their satisfaction with products or services provided.
- Investigated customer issues and escalated complex problems when necessary.
- Assisted customers in navigating website content for online purchases or inquiries.
- Tracked inventory levels and placed orders for replenishment as needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Services Journeyman
United States Air Force Reserve
Joint Base Lewis McChord, Washington
11.2015 - 02.2021
- Excels in maintaining an effective record retention program giving proper attention to physical fitness testing and operating concerns.
- Supplying lodging for 1500+ service members both CONUS and OCONUS.
- Trained In Communication Security.
- Observed safety protocols in field to prevent injuries and accidents.
- Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
- While in deployed location prepared monthly financial documents and invoices.
- Strengthened donation tracking using Excel to generate monthly reports that included donor profiles, credit card information, DoD and non DoD Sign Ins and response rates data for senior leadership.
Leasing Consultant
Security Properties Residential
Lakewood, Washington
11.2018 - 05.2019
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services..
- Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Collected rent and tracked resident payments and information in computer system.
Unlicensed Real Estate Assistant
Butler RE Group
Seattle, Washington
11.2018 - 05.2019
- Assisted in expediting the closing process of 3 listing's for clients by gathering necessary documentation from various parties involved in transactions.
- Increased agent productivity levels by taking on routine tasks such as data entry and email management, allowing them to focus on sales activities more exclusively.
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
- Supported the development of new client relationships by attending networking events and industry conferences on behalf of the real estate team.
Education
No Degree - Real Estate
Rockwell Institute
Bellevue, WA 12.2018 - 06.2019
High School Diploma -
Franklin Pierce High School
Tacoma, WA 08.2010 - 06.2014
Skills
Leadership
Recordkeeping
Communication
Customer Relations
Data Management
Organizational
Resourceful
Proofreading
Microsoft Office
Project Management
Scheduling
Research
Deadline-oriented
Timeline
Administrative Assistant
Trimet
05.2024 - Current
Customer Support Agent/Store Team Lead
Steepologie Teas
05.2021 - 02.2022
No Degree - Real Estate
Rockwell Institute
12.2018 - 06.2019
Leasing Consultant
Security Properties Residential
11.2018 - 05.2019
Unlicensed Real Estate Assistant
Butler RE Group
11.2018 - 05.2019
Services Journeyman
United States Air Force Reserve
11.2015 - 02.2021
High School Diploma -
Franklin Pierce High School
08.2010 - 06.2014
Executive Assistant
Providence Portland Medical Center
8 2022 - 8 2023
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