Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Accomplishments
Languages
Timeline
Generic

Pofa Morris

Provo,UT

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

10
10
years of professional experience

Work History

Chef

Oishi Sushi
02.2018 - 03.2020


  • Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
  • Resolved customer complaints regarding food quality or service issues.
  • Trained and supervised line cooks to develop new skills and improve team performance.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.




Customer Service Cashier

Sabroso Foods
03.2016 - 04.2017
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Collaborated with team members to ensure smooth operations during peak hours.

Student Support Specialist

Te Wananga O Aotearoa
06.2012 - 11.2012
  • Provided one-on-one academic support to students in need of assistance.
  • Organized and facilitated student group meetings, workshops, and activities.
  • Developed and implemented individualized learning plans for students with special needs.
  • Collaborated with faculty members to develop strategies to improve student performance.

Receptionist Administrator

Bairds and Christian Family Center
07.2010 - 03.2011
  • Greeted visitors and customers warmly, offering refreshments as appropriate.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
  • Maintained reception area cleanliness and tidiness.
  • Managed the distribution of incoming mail, faxes, and packages.
  • Assisted with administrative tasks such as data entry into company databases.

Education

Level 4 Computing Certificate -

Te Wananga O Aotearoa
Auckland
2011

High School Diploma -

Griffith High School
Griffith
11.2009

Skills

  • Workflow Optimization
  • Cost Control
  • Equipment Maintenance
  • Dish Preparation
  • Meal Preparation
  • Customer Service
  • Guest Services
  • Customer Complaint Resolution
  • Cash Handling
  • Telephone Management
  • Customer Inquiries
  • Product Knowledge
  • Customer Relationship Management (CRM)

Affiliations

  • I love playing sports and doing outdoors activities
  • A mom to a active little boy

Accomplishments

  • Served a full time mission for the Church of Jesus of Latter Day Saints

Languages

Samoan
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Chef

Oishi Sushi
02.2018 - 03.2020

Customer Service Cashier

Sabroso Foods
03.2016 - 04.2017

Student Support Specialist

Te Wananga O Aotearoa
06.2012 - 11.2012

Receptionist Administrator

Bairds and Christian Family Center
07.2010 - 03.2011

Level 4 Computing Certificate -

Te Wananga O Aotearoa

High School Diploma -

Griffith High School

Similar Profiles

CREATE PROFILE