Poleth Bautista Sanchez
Lenexa,KS
Summary
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. Additionally, Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Lead Teacher, Toddler Room
Canterbury Academy
Olathe, KS
08.2021 - Current
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Increased student involvement in program offerings through strategic redesign of program processes and methods.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Food Cashier
Bibibop Asian Grill
Overland Park, KS
04.2021 - Current
- Operated and sanitized kitchen and food preparation equipment.
- Resolved customer complaints independently or with aid of supervisor.
- Entered food and beverage orders into POS system.
- Explained current promotions and new menu items.
- Suggested and described items based on guest preferences.
- Operated cash register to process sales transactions, handle cash and make change.
- Made change and issued receipts or tickets to customers for each transaction.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Food Server
Wahlburgers
Olathe, KS
09.2018 - 09.2019
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Food Associate
Freddy's Frozen Custard & Steakburgers
Overland Park, KS
11.2016 - 06.2018
- Resolved customer complaints independently or with aid of supervisor.
- Made change and issued receipts or tickets to customers for each transaction.
- Operated and sanitized kitchen and food preparation equipment.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Properly maintained and operated cash register and POS system to swiftly process payments.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Provided beverage cups and condiments to increase customer convenience
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Utilised proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
- Accurately handled cash register transactions while providing excellent customer service.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Olathe East Sr High School
Olathe, KS 08.2016 - 05.2019
Skills
Lesson development
Customer assistance
Drawer management
Payment collection
Cash Handling
Refunds and exchanges
Food safety
CPR Trained
PEDIATRIC FIRST AID/ CPR AED
Timeline
Lead Teacher, Toddler Room
Canterbury Academy
08.2021 - Current
Food Cashier
Bibibop Asian Grill
04.2021 - Current
Food Server
Wahlburgers
09.2018 - 09.2019
Food Associate
Freddy's Frozen Custard & Steakburgers
11.2016 - 06.2018
High School Diploma -
Olathe East Sr High School
08.2016 - 05.2019