Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Polina Ostapenko

Greenacres,WA

Summary

Reliable Cleaning Assistant with experience in diverse cleaning and maintenance duties. Possess skills in time management, organization, and adaptability. Demonstrated ability of great communication with clients to achieve exactly whats wanted. Positive attitude at work always, and explaining anything done if necessary. I work effectively both independently and as part of a team. Good at working with a partner and getting along with anyone. Consistently ensured optimal cleanliness standards in previous roles while maintaining high customer satisfaction.

Overview

2
2
years of professional experience

Work History

Lisa Cleaning

Olesya Levchenko
Greenacres, WA
01.2023 - Current
  • Deep cleaned apartments, move-outs, offices, bigger houses, etc.
  • I answered the telephone with a polite tone of voice to provide general information and answer inquiries.
  • I texted clients about scheduling and set up appointments.
  • I organized things around the house and just tidied up in general.
  • Swept, mopped and vacuumed floors to ensure cleanliness.
  • Dusted furniture and fixtures in assigned areas.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Cleaned bathrooms, including toilets, sinks and mirrors.
  • Stocked supplies such as soap, toilet paper and paper towels.
  • Emptied trash cans and disposed of waste materials properly.
  • Maintained cleaning equipment in good working condition.
  • Ensured safety standards were met while using chemical cleaners or operating machinery.
  • Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
  • Sanitized common areas such as lobbies, hallways and break rooms daily.
  • Responded promptly to requests from customers or staff members.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Sanitized frequented areas and equipment using approved supplies.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Dusted furniture, machines or equipment
  • Protected clients' rights by maintaining confidentiality of personal and financial information.

Education

Central Valley Virtual Learning
Spokane, WA
09-2026

Skills

  • Time management abilities
  • Language proficiency
  • Communication Skills
  • Multitasking Abilities
  • Cash handling
  • Customer and client relations
  • Reliability
  • Meticulous and organized
  • Customer service
  • Scheduling and calendar management
  • Answer telephone calls
  • Scheduling
  • Housekeeping
  • Furniture rearrangement
  • Glass and window washing
  • Polishing surfaces
  • Restroom upkeep
  • Cleaning and sanitizing
  • Health and safety compliance
  • Proper chemical handling
  • Sanitization procedures

References

References available upon request.

Timeline

Lisa Cleaning

Olesya Levchenko
01.2023 - Current

Central Valley Virtual Learning
Polina Ostapenko