Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Engage, support and collaborate with other members of the team, the company and the customers. Present and relay available services and resources to meet customer needs. Track progress of projects and follow up as needed.
Assist members and guests with reservations. Helped members with profile information. Guiding members to which hotel best fits their needs. Signing up members promotions and mega bonuses.
Obtaining client information by answering inbound calls, Review transactions, product services, and billing inquiries to nurture customer relationships, delivering great customer service by responding to concerts, regarding accounts in a fast paced, structured environment.
Customer service representative. Answering inbound calls and providing excellent customer service while collecting on returned checks.
Full time mom and student at Salt Lake Community College.
Service customers and clients by setting up new accounts. Research billing issues and provide resolution to outstanding exceptions.
Assist customers with creating new accounts. Responsible for irate customers and clients. Dispatch for technical out on the field.
Providing technical support to our customers and clients. Responsible for setting up client accounts and delivering customer satisfaction.