Pollak Rahman

Products supported: 3PL Warehouse Manager (Small Parcel), Billing Manager (Payments & Invoicing), Integration Manager

• Led quality engineering across multiple product domains—warehouse operations, billing/payments, and third-party integrations—each with distinct workflows, risk profiles, and business logic.
• Executed POS testing for small-parcel transactions to verify scanning accuracy, pricing, and shipment confirmation.
• Validated end-to-end parcel workflows in the POS system, from scan-in to shipment completion.
• Identified and reported POS system issues related to barcode scanning, parcel tracking, and transaction errors.
• Tested POS updates and configuration changes to ensure compatibility with handheld scanners.
• Performed regression testing on POS functions supporting small-parcel processing.
• Documented test results and operational findings to support POS system improvements.
• Designed and implemented the team’s first end-to-end automation pipeline using Playwright (TypeScript), including CI smoke gates to improve release confidence for sandbox and staging environments.
• Owned automated test execution, environment deployments, and release validation; partnered closely with engineering to triage defects and ensure release readiness.
• Strengthened automated coverage for critical billing and payment flows, supporting a large-scale Payrix-to-Stripe migration across multiple environments.
• Migrated and modernized legacy automation by converting a Selenium/Java test suite to Playwright (TypeScript), refactoring waits, assertions, and test-data patterns to reduce flaky failures.
• Supported configuration-heavy user and customer migrations spanning multiple teams by validating edge cases and cross-product dependencies.
• Improved release quality by creating CI-friendly regression and release-readiness checks using stable locators and reusable test utilities.
• Reduced inbound defect volume by quickly reproducing issues, providing clear repro steps, and supplying strong priority signals to engineering.
• Validated third-party integrations end-to-end (including TikTok) and collaborated with engineering on rapid defect resolution during high-impact releases.

• Designed and extended a Selenium/TestNG automation framework; implemented BDD patterns with Cucumber and validated backend data with SQL.
• Configured Selenium Grid runs on virtual machines to improve parallel execution and cross-browser coverage.
• Created CI-friendly release readiness checks with stable locators and reusable test utilities.

• Developed manual and automated tests for functional, smoke, and regression coverage; integrated runs with Jenkins CI and improved stability via stronger locators (XPath/CSS).
• Introduced BDD with Cucumber for legacy workflows, aligning scenarios with business requirements and improving regression signals during releases.

• Led build configuration, releases, and deployments across environments; coordinated UAT and release readiness.
• Managed small releases and automated end-to-end scenarios with Selenium/TestNG; tracked defects in Jira/HP ALM.