Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Polly Begum

Ozone Park,NY

Summary

To enhance my abilities and expand my experiences in the health field.

Overview

20
years of professional experience

Work History

Metroplus Health Plan

Marketing Representative
01.2015 - Current

Job overview

  • Educating and assisting clients purchase affordable health insurance.
  • Maintaining outstanding relationships with clients, providers, management and all business.
  • Securing all confidential information and following all government policies.
  • Excellent account management skills.
  • Able to conduct public education activities for consumers to raise awareness of available Medicaid,QHP,Essential and CHP plans within the Marketplace.
  • Conducting PowerPoint presentations, workshops and meeting in promoting health plan and benefits.
  • Submitting numerous applications and meeting daily quota.

Blue Apron

Team Leader/ Supervisor/ Quality Control Manager
01.2012 - 01.2015

Job overview

  • Manage 20-25 people daily
  • Build strong teams to prep quick, consistent and quality food daily
  • Able to make quick decisions based upon situation
  • Ability to meet all major deadlines in timely manner, along with meeting goals and following gold standard
  • Reporting back to management daily to improve quality of products
  • Routing checking quality of merchandise before being shipped off

Dean & Deluca

Supervisor
01.2007 - 01.2012

Job overview

  • High end customer service
  • Maintaining good relationship with vendors
  • Ording/Receiving all daily orders
  • Handling all calls via emails
  • Maintaining employee schedules
  • Filing all paperwork accurately
  • Able to think quick and tackle any obstacle that arises on a daily basis
  • Great background relations with customers

Bank Of America

Customer Service Representative/Bank Teller
01.2006 - 01.2008

Job overview

  • Sell Bank products to clients based on their needs and relationship with our company
  • Successfully complete all transactions including deposits, mortgage payments, withdrawals etc.
  • Responsibility of completion of weekly training online according to companies’ changes
  • Authority to complete Wires Transfers From our system to worldwide Countries
  • Knowledge of Resolving customer conflicts from change of address to explaining client’s charges to accounts.
  • Refer clients to Personal Banker for advantage of current bank offers
  • Accomplish my weekly goals such as opening new accounts and educating clients to current promotions

Education

Laguardia Community College

Associate of Science from AAS in Math & Science

University Overview

Bachelors in progress

Skills

  • Excellent communication skills (verbal, written and group)
  • Excellent interpersonal communication and persuasion skills, Microsoft office savy
  • Good filing and organizational skills
  • Manage accounts and maintain good relations with
  • Experience in handling confidential information and paperwork
  • Highly efficient with individual and team based projects
  • Highly experienced to work in culturally diverse populations
  • Creative problem-solving

Timeline

Marketing Representative

Metroplus Health Plan
01.2015 - Current

Team Leader/ Supervisor/ Quality Control Manager

Blue Apron
01.2012 - 01.2015

Supervisor

Dean & Deluca
01.2007 - 01.2012

Customer Service Representative/Bank Teller

Bank Of America
01.2006 - 01.2008

Laguardia Community College

Associate of Science from AAS in Math & Science
Polly Begum