Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Polly Williams

Clinton

Summary

I have over 10 years experience in the medical field with a great deal of experience in Occupational Medicine and Urgent care settings. I have been doing charges for my department for about a year and half and I learn something new each and every day.

I have worked face to face with patients and providers to give amazing patient care and exceptional experience.

It is extremely important to maintain accuracy and pay attention to detail when working in patients charts or handling patient or business accounts.


Overview

20
20
years of professional experience

Work History

Medical Receptionist

Mercyone Trinity
08.2014 - Current
  • Managed patient scheduling and appointment confirmations to enhance operational efficiency.
  • Utilized electronic health record (EHR) systems for accurate patient data entry and retrieval.
  • Facilitated communication between patients and healthcare providers to ensure seamless service delivery.
  • Coordinated insurance verifications.
  • Preparing drug screen and physicals for Occupational Health Department.
  • Submitting Occupational Medicine charges via paper billing.


Credit Specialist

DM Services
10.2005 - 06.2014
  • Analyzed credit applications to determine risk levels and eligibility for financing options.
  • Managed customer accounts, ensuring timely compliance with payment terms and credit policies.
  • Developed and maintained relationships with clients to facilitate credit assessment processes.
  • Resolved discrepancies in billing statements, enhancing accuracy of financial records.
  • Trained junior staff on credit analysis procedures and best practices in customer service.
  • Increased customer satisfaction, resolving disputes and offering payment solutions tailored to individual needs.

Education

General Education

Clinton High School
Clinton, IA
05-1998

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Patient scheduling
  • Patient registration
  • Insurance verification
  • HIPAA guidelines
  • Appointment management
  • Payment collection
  • Patient relations
  • Records management
  • Medical billing
  • Workflow optimization
  • Paperwork coordination

Interests

In my free time I enjoy spending time with friends and family, traveling and reading I also enjoy doing crafts like diamond painting

Timeline

Medical Receptionist

Mercyone Trinity
08.2014 - Current

Credit Specialist

DM Services
10.2005 - 06.2014

General Education

Clinton High School

Similar Profiles

CREATE PROFILE