Dynamic supply chain professional with over 10 years of experience in leading and developing cross-functional teams to optimize coordination across transportation, finance, and 3PL operations. Expertise in leveraging analytics and business intelligence tools to streamline workflows, reduce costs, and enhance overall performance. Proven success in implementing scalable standard operating procedures (SOPs) that improve visibility and facilitate strategic, data-driven decision-making. Committed to driving operational excellence and fostering collaborative environments that support continuous improvement.
Overview
13
13
years of professional experience
Work History
Senior Transportation Analyst
Congo Brands (Alani Nu | Prime Hydration | Lunchly)
07.2024 - Current
Promoted for delivering high-visibility projects and strengthening cross-functional alignment; built and led a high-performing analyst team through structured onboarding, performance management, and career development.
Oversaw transportation performance across FTL, LTL, 3PL, and Co-Packer networks, optimizing cost, service reliability, and workflow efficiency in partnership with Inventory, Warehouse, Quality, and Finance teams.
Established the Operations Reporting & Analytics function; automated executive dashboards in Power BI, Tableau, and Smartsheet to enhance KPI visibility and improve forecasting accuracy.
Led process improvements and system integrations that strengthened shipment visibility and freight recovery—recovering $855,600 YTD in customer compliance charges (117% increase), $423,000 YTD via POD deduction programs, and $1.19M YTD in transportation claims while reducing claim volume 40.6% YoY.
Improved transportation performance through data-driven initiatives, including a 37.5% increase in trailer utilization, 20% reduction in load shifts since 2024, and raising carrier OTP/OTD from 82% to 95%, driving a 40% reduction in customer chargebacks.
Transportation Analyst
Congo Brands (Alani Nu | Prime Hydration)
08.2023 - 06.2024
Developed automated dashboards that reduced monthly reporting workload by 40% and improved KPI visibility across more than twenty performance metrics.
Analyzed freight claims, OS&D, and rejection data to identify root causes, contributing to a 30% reduction in repeat carrier noncompliance and improved delivery accuracy.
Integrated ERP shipping data into cost-visibility tools, leveraging rate-per-mile variance, trailer utilization, and accessorial spend to identify cost drivers and support six-figure annual savings.
Implemented automated Smartsheet workflows for freight claims, standardizing audits and supporting $5M+ in recoveries through better documentation and follow-up.
Analyzed transportation data to optimize supply chain efficiency and reduce costs.
Developed and maintained transportation models to forecast demand and plan logistics.
Logistics Coordinator Manager
One Source Logistics
08.2021 - 06.2023
Managed daily operations across 20+ customer accounts, serving as the primary contact for clients and carriers and maintaining a 98% customer satisfaction rate.
Improved OTP from 81% to 93% and reduced late deliveries by 15% YoY through optimized scheduling and proactive monitoring.
Reduced billing errors by 30% through enhanced documentation workflows.
Built a carrier network of 150+ providers, improving coverage and negotiating rate flexibility that reduced transportation costs by 8–12% across key lanes.
Implemented tracking systems for improved visibility of shipments throughout logistical operations.
Analyzed transportation costs and identified opportunities for cost-saving improvements in logistics.
Assistant Director
Creation Kingdom
04.2017 - 05.2018
Directed daily operations and supervised a staff of 20+.
Implemented marketing and enrollment programs that increased student enrollment by 22% and boosted retention by 13%.
Oversaw hiring, onboarding, scheduling, and staff development, reducing turnover through structured coaching and support programs.
Automated Logistical Specialist
Kentucky National Guard
02.2013 - 08.2016
Maintained 92% inventory accuracy managing $2M+ in equipment, reducing losses by 25%.
Improved operational readiness through inventory forecasting and supply planning.
Managed supply chain logistics to ensure timely delivery of equipment and materials.
Oversaw inventory control processes, enhancing accuracy and reducing discrepancies.
Analyzed logistical data to identify trends, informing strategic decision-making for future operations.
Implemented quality assurance measures to maintain standards in equipment management.