Ponce Pravixay
Dallas
Summary
Seeking a Fully Remote Administrative Position.
Results-driven administrative professional with extensive experience in executive support, seeking a remote position in Customer Service or Virtual Assistance. Recognized for exceptional organizational skills and keen attention to detail, consistently delivering high-quality results while managing multiple projects simultaneously. A collaborative team player adept at navigating dynamic environments, ensuring seamless operations, and contributing to overall team success. Committed to fostering positive client relationships and achieving organizational goals through effective communication and problem-solving abilities.
Overview
21
21
years of professional experience
Work History
Tour and Visa Consultant
Tour and Visa Services Business Co-Owner
11.2022 - 10.2025
- Advised clients on visa requirements and application processes.
- Developed comprehensive case strategies for clients facing complex immigration issues, maximizing chances of success.
- Provided support throughout the entire visa application process, maintaining clear communication channels with clients at all stages.
- Streamlined the visa application process for clients, resulting in reduced wait times and increased approval rates.
- Facilitated communication between clients and government agencies to resolve issues.
- Assisted clients in preparing necessary documentation for visa submissions.
Senior Staff Accountant
Robert Half Office Team
03.2020 - 11.2022
- Responsible for allocating Federal Grant (CARE) to Fort Worth Small Business during COVID period.
- Develop Accounting Financial Reporting for Finance Director of Meals on Wheels.
- Transition Accounting team for the transitions of CBRE Revenue Accounting Department to India.
- Led monthly financial closing processes, ensuring compliance with GAAP and internal policies.
- Streamlined budgeting procedures, enhancing forecasting accuracy and resource allocation.
- Enhanced financial reporting accuracy by streamlining the month-end closing process and implementing improved accounting procedures.
Senior Revenue Accountant
Dex Media
11.2015 - 07.2019
- Completed the month-end revenue close process and all related journal entries by performing analysis and reconciliations of accounts receivable, deferred revenue, and other related accounts.
- Prepared complex journal entries accurately, on time, and with attention to detail.
- Compiled and analyzed source data for variances, and brought it to resolution.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Led month-end close processes, ensuring timely and accurate financial reporting.
- Mentored junior accountants, enhancing team efficiency and knowledge sharing.
Accountant III/Financial Analyst II
UTSW Medical Center at Dallas
10.2004 - 11.2015
- Managed month-end close processes, ensuring timely and accurate financial reporting.
- Developed and implemented streamlined accounting procedures to enhance operational efficiency.
- Prepared detailed financial statements and variance analyses for departmental review.
- Conducted comprehensive audits to ensure compliance with regulatory standards and internal policies.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Prepared detailed financial reports for executive leadership, highlighting key trends and insights.
Education
BBA - Business Administration
University of Texas At Arlington
Arlington, TXSkills
- Customer Relationship
- Task scheduling
- Effective client communication
- Documentation management
- Regulatory adherence
- Client relationship management
- Problem-solving skills
- Accurate data entry
- Relationship management
- Conflict resolution
- Client relationship management
- Computer proficiency
- Microsoft Excel
- Customer satisfaction measurement
- Professional telephone demeanor
- Microsoft outlook
- Appointment scheduling
- Order processing
- Microsoft Office Suite
- Microsoft PowerPoint
- Data collection
- Customer relationship management (CRM)
- Live chat support
- Customer education
- Account management
- Proofreading
Timeline
Tour and Visa Consultant
Tour and Visa Services Business Co-Owner
11.2022 - 10.2025
Senior Staff Accountant
Robert Half Office Team
03.2020 - 11.2022
Senior Revenue Accountant
Dex Media
11.2015 - 07.2019
Accountant III/Financial Analyst II
UTSW Medical Center at Dallas
10.2004 - 11.2015
BBA - Business Administration
University of Texas At Arlington