Poncho Peters

• Promoted to Lead Supervisor and recently assumed duties of AV Manager (after an unexpected resignation), assuming leadership of venue audio/visual operations during departmental transition
• Engineered live audio and AV systems for concerts, high-profile presentations, and campus productions
• Managed scheduling, reservations, and production logistics to ensure seamless event execution
• Supervised and trained new technicians while coordinating technical crews during live events
• Maintained strong relationships with recurring clients, supporting high satisfaction and repeat bookings
• Advised leadership on event logistics, production strategy, and promotional planning for new hires

• Provided in-home support for senior clients, assisting with daily living tasks to maintain comfort, independence, and quality of life

• Prepared meals, assisted with household organization, and supported clients in maintaining safe and functional living environments

• Built trusted relationships with clients and families through patient communication and consistent care

• Maintained flexible scheduling while traveling between client homes and adapting to individual care needs

• Assisted with scheduling coordination and onboarding support for new caregivers and client placements