Hi, I’m
Pony Loka
Executive Operations Leader | Enterprise Strategy & Transformation
Tampa,FL
Summary
- Successfully grew a construction company from a $300K run rate to $30M in 5 years, achieving a spot on the Inc. 5000 list.
- Strategic Executive with 12+ years of experience driving operational excellence, financial strategy, and enterprise-level transformation initiatives. Adept at leading multi-functional teams, optimizing processes, and delivering measurable business results. Skilled at executive stakeholder engagement, KPI-driven performance management, and cross-functional integration across operations, finance, and digital systems.
- 10+ years of BPO experience in Procurement-in an environment
- Deploying LEAN Six Sigma methodologies
- Deploying The Toyota way methodologies
Overview
12
years of professional experience
5
Certifications
2
Languages
Work History
Mister Window Holding Corp.
Executive Vice President
04.2022 - 02.2026
Job overview
- Oversee and execute performance assessments for direct reports.
- Drive continuous improvement – assess cost of waste within business, determine root causes, recommend solutions and metrics for solution tracking.
- Identifying gaps in the market and work on converting opportunities to a game plan with success.
- Solving problems by exploring multiple angles and create a root cause analysis with the team.
- Managing relationships with all our vendors, Customers, and manufactures on a high level on a daily basis.
- Facilitate OMAM meetings – create agenda and metrics, manage meeting, establish weekly action items, evaluate ideas and detail action items for executing continuous improvement initiatives.
- Foster accountability and execution skills in direct reports – consult with direct reports to remove barriers and guide towards achieving objectives.
- Lead Operations Team representation at EMAM meetings by reporting on key metrics and corrective actions. Achieved operational goals through effective management of A/R and A/P planning processes.
- Established weekly A/R and A/P targets, assigning action items with specific deadlines for the team.
- Managed performance reviews for direct reports, ensuring accountability and targeted coaching.
- Drove continuous improvement initiatives by assessing waste costs, root causes, and tracking progress on solutions.
- Organized OMAM meetings with agendas focused on metrics, implementing actionable improvements.
- Established sound employee health policies and collaborated with HR department to foster a healthy work environment for employees.
Mister Window
Executive Vice President of Operations
06.2020 - 02.2026
Job overview
- Directed cross-functional teams to execute large-scale projects on schedule and within budget constraints, enhancing overall company success.
- Direct A/R and A/P planning to enhance cash flow and align execution strategies with Operations Team.
- Establish weekly A/R and A/P goals, assigning related action items and due dates to Operations Team.
- Facilitate daily standup and WOR meetings.
- Guided and motivated Number sales representatives and independent contractors.
- Collaborated with Wellcentive strategic solutions team to secure largest commercial growth in company history.
- Reduced operational costs through strategic cost-cutting measures and resource allocation.
- Evaluate materials margins and inform SVPS of non-advantageous deals.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Managed budget planning and financial forecasting, enabling informed decision-making regarding resource allocation.
Executive Car Rental
Executive Vice President
06.2018 - 05.2020
Job overview
- Provide strategic oversight across multi-state airport operations, including P&L; governance, HR, logistics, fleet management, and customer experience.
- Lead enterprise-wide transformation initiatives, implementing KPI-driven continuous improvement frameworks.
- Design and facilitate OMAM; represent operations at EMAM.
- Build leadership accountability through coaching and cross-functional alignment.
- Oversee compliance, risk controls, and audit readiness.
- Lead day-to-day operational execution while maintaining executive oversight.
- Translate strategy into operational plans, KPIs, and execution roadmaps.
- Manage regional leadership teams and performance development.
- Drive cross-functional collaboration between operations, finance, HR, and customer service.
Commercial International Bank (CIB)
Manager – Operations & Client Services
05.2014 - 01.2018
Job overview
- Managed operational workflows, client service delivery, and internal controls.
- Oversaw HR coordination, service quality, and performance reporting.
- Supported senior management with operational analysis and continuous improvement.
Education
Arab Academy of Science & Technology – College of EngineeringLondon
M.D. from Architecture Engnieer
2 2013
University Overview
- 2009 – 2013
- GPA: High Distinction
- University of Lincoln ( RIBA Masters) 2014
Skills
Executive oversight
Financial operations
Collaborative stakeholder relations
Business planning
Performance refinement
Coaching individuals
Performance accountability models
Analytical data insights
Workflow mapping
Hardware/software proficiency
Data Analysis
Strategic business planning
Analytical thinking
Executive leadership
Multitasking
Problem-solving abilities
Time management
Operations oversight
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
Safety Consulting – 4S Safety Consulting (2017–2018)
Timeline
Executive Vice President
Mister Window Holding Corp.
04.2022 - 02.2026
Executive Vice President of Operations
Mister Window
06.2020 - 02.2026
Executive Vice President
Executive Car Rental
06.2018 - 05.2020
Manager – Operations & Client Services
Commercial International Bank (CIB)
05.2014 - 01.2018
Arab Academy of Science & Technology – College of Engineering
M.D. from Architecture Engnieer
References
References available upon request