Pooja B

MS in CS, 6 years of IT experience with 5 years of strong experience in Salesforce.com (SFDC) as Business Analyst, and Administrator. Experience in working in Agile Methodology environment. Excellent team player, self-motivated, quick learner with good communication skills and trouble-shooting capabilities. Responsible for unit, integration and regression testing and end to end user testing. Experience defining business requirements, writing user stories, and providing detailed functional and technical designs. Worked closely with Business users to enable business process using SFDC. Self-starter with strong organizational skills, communication skills and change management skills. Excellent analytical and problem solving for requirements gathering, design and testing of applications Effectively share project vision and strategy. Experience working across various SFDC implementations covering Sales Cloud, Service Cloud. Experience in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes. Experience in using the Workbench tool for SOQL queries. Knowledge in deploying between Production and Sandboxes using Eclipse IDE, Force.com Migration Tool, and Change Sets.