Pooja Bhatt
Fort Lauderdale,FL
Summary
Dynamic Technical Assistant with a proven track record in fostering strong management teams and driving company success through strategic planning and execution. Demonstrates exceptional communication, leadership, and management skills to enhance team coordination and achieve business objectives. Highly skilled in technical documentation, process improvement, and troubleshooting, ensuring projects meet specifications and deadlines. Aiming to leverage expertise in a collaborative environment that promotes growth and innovation.
Overview
7
7
years of professional experience
Work History
Technical Assistant
Overseas desire immigration pvt ltd
Ahmedabad, Gujarat
06.2021 - 07.2024
- Monitored server performance levels to run applications optimally.
- Received and distributed mail, letters and packages.
- Coordinated technical project tasks, ensuring timely completion.
- Assisted in the design and implementation of technical solutions.
- Facilitated design and ongoing support of databases and software solutions.
- Provided technical support to users by troubleshooting hardware and software issues.
- Managed inventory of technical supplies and equipment, ensuring availability.
- Facilitated hardware and software component installation, including printers and scanners.
- Diagnosed computer problems using diagnostic tests and troubleshooting techniques.
- Monitored and maintained technical equipment, performing regular checks and updates.
- Provided customer and end-user support, resolving technical issues efficiently.
- Maintained positive working relationship with fellow staff and management.
- Monitored office services mailbox for business support needs and requests.
- Supported network administration tasks, including setup and maintenance.
- Participated in meetings, providing technical insights and updates.
- Assisted in the preparation and delivery of technical training sessions.
Administrator - Business Operations
Overseas Desire immigration pvt ltd
Ahmedabad, Gujarat
06.2017 - 05.2021
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Implemented business processes to streamline daily operations and increase efficiency.
- Established and maintained effective communication between business units and senior management.
- Defined and understood team member responsibilities to enhance group efficiency and performance.
- Developed training materials to educate staff on new policies or procedures.
- Managed office operations, scheduling, and inventory audits.
- Provided strategic oversight of marketing plans and input on product roadmap.
- Researched industry trends to develop competitive pricing models.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided support for project planning and implementation efforts.
- Negotiated contracts with vendors and suppliers on behalf of the company.
- Organized special events such as conferences, seminars or workshops.
Education
Master of Science - Cyber Security
07-2026
Bachelor of Engineering -
06.2015
Diploma in Engineering -
06.2012
Skills
- Network Management
- Tech support
- Basic Programming in Python and SQL
- Familiar with Linux Systems
- Firewall Configuration
- Proxy Server Configuration
- Security log monitoring
- Administrative skills
- System Administration
- Software installation
- Knowledge of the NIST Framework
- Knowledge of compliance
- Troubleshooting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Information
- Date of Birth: 10/14/93
- Nationality: India
Languages
Gujarati
Native language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Interests
Reading
Traveling
Learn new things
Timeline
Technical Assistant - Overseas desire immigration pvt ltd
06.2021 - 07.2024
Administrator - Business Operations - Overseas Desire immigration pvt ltd
06.2017 - 05.2021
Nova Southeastern University - Master of Science, Cyber Security
Gujarat Technological University - Bachelor of Engineering,
Gujarat University - Diploma in Engineering,
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