Pooja Chhetri
Cabin Crew
Siliguri,West Bengal
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Service-oriented professional with 2 years of flight crew experience. Excellent history of using critical thinking and sound judgment to solve challenges. Personable and energetic with firm command of flight safety and regulations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cabin Crew
InterGlobe Aviations Ltd. "Indigo Airlines"
Ahmedabad , Gujrat
12.2020 - Current
- Answered passenger questions and provided solutions to issues arising during flights.
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Checked personnel for proper uniforms and safety equipment.
Beautician
Radisson Blu Hotels & Resorts
Udaipur, Rajasthan
02.2019 - 03.2020
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Designed long-term personalized care plans for clients with all types of hair and makeup needs.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Education
HIGHER SECONDARY - Arts
ARMY PUBLIC SCHOOL SUKNA (CBSE)
SuknaBA - English
IGNOU
SiliguriSkills
Preflight briefings
Emergency care
Equipment monitoring
Safety standards and protocols
Equipment operation
Public speaking
Crew coordination
Food and beverage preparation
Verbal and written communication
Emergency Response
Hospitality service expertise
Infant AED and CPR
Affiliations
Post graduate diploma in cosmetology.
Cabin crew at Indigo
SKILLS: Experienced in Inflight services (flight attendant at Indigo) Makeup Hairstyling Skin Experience- 2 years in salon, spa reception and guest handling.
1 year as a cabin crew at Indigo Airlines. Recommendation letter by Indigo Airlines. THANKYOU.
Certification
Post Graduate Diploma in Cosmetology
Personal Information
Father's Name: Tej Bahadur Chhetri
Mother's Name: Nirmala Chhetri
Date Of Birth: 28-06-1997
Sex: Female
Martial Status: Unmarried
Language: English, Hindi, Bengali, Nepali
Timeline
Cabin Crew
InterGlobe Aviations Ltd. "Indigo Airlines"
12.2020 - Current
Beautician
Radisson Blu Hotels & Resorts
02.2019 - 03.2020
Post Graduate Diploma in Cosmetology
04-2018
HIGHER SECONDARY - Arts
ARMY PUBLIC SCHOOL SUKNA (CBSE)
BA - English
IGNOU