Pooja Dorle

• Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
• Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
• Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.
• Enhanced collaboration between team members by implementing innovative communication tools and fostering an open dialogue culture.

· Develop and implement technologies (systems and applications) used for Barclays’ Fraud Strategy group.

· group. Ensure the technologies are delivered to meet the Fraud Strategy business needs.

· Partner with stakeholders across TC13 to document and track fraud processes. Ensure information processing and computation needs are addresses, developed and implemented.

· Ensure fraud reporting systems efficiency for authentication, transactions, and fraud application in order to support fraud data reporting needs.

• Implemented data-driven decision-making processes, leading to more informed strategic choices and improved overall performance metrics.

· Develop dashboard on fraud losses using the FTL reporting technology.

• Enhanced communication between departments by developing effective reporting structures and information-sharing platforms.

· Identify gaps within strategy by using data within authentication as well as transactions.

· Identify data driven fraud trends and development reporting on fraud technology trends and

· aligning the group with industry standards.

· Report incident driven losses and delays in implementation as well as progress on strategy and its impact on the financials.

· Analyze cost and forecast losses and identify gaps and recommend

changes to make better business decisions.

· Prioritize change with Fraud Authentication, Fraud App, Fraud Analytics and Fraud Transactions.

· Escalate identified risks which may result in fraud controls and losses.

· Provide weekly, monthly reporting on trends for each fraud type and traject

• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.

·

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.

· Reporting on overall fraud losses, trends, and performance metrics related to fraud strategie

· Communicating effectively with stakeholders at all levels, including executives and business partner

· Maintaining a strong understanding of financial crime regulations and compliance requirements.

• Increased stakeholder satisfaction through timely reporting of quality metrics and addressing concerns proactively.
• Enhanced financial reporting accuracy by implementing robust internal controls and procedures.

• Lead Mortgage retention team successfully with an 80% retention rate and mentored junior employees for various financial operations.
• Generated 35 million in revenue for the bank in credit cards, loans, and home equity products.
• Managed project for integrating new banking tools within the Service platform.
• Experience in project planning, analyzing, and implementing assigned project and establishing schedules and project parameters.
• Reviewed customer financial data to ascertain the level of risk involved in extending credit.
• Participated in group discussions with team members to develop new strategies to combat fraud and anti-money laundering training.
• Presented data in visually appealing and simple methods for management to make business decisions.
• Worked in the capacity of branch manager delegate for branch operations and manage customers' complaints.

• Developed and deepened relationships with new and existing clients to advance progress and improve business.
• Interviewed clients to determine income, expenses, financial objectives, and risk tolerance to develop successful financial plans.
• Successfully analyzed personal lending applications with a lending authority of 400K.
• Conducted complete financial reviews and Net-worth Analyses for banking clients and recommended appropriate financial strategies and investment options to clients.
• Diligently reviewed account openings and sources of funds to flagged transactions and reports that showed potential fraud and money laundering activity.
• Built and maintained productive relationships with customers and internal partners.

• Developed database dictionaries and schemas.
• Prepared documentation for database applications.
• Developed PL/SQL queries with Oracle 11g using stored procedures, functions, and triggers.
• Focused on Object Oriented Design in software development to provide clear modular structure for programs with hiding implementation details, reusability, and polymorphism.
• Tested databases and performed bug fixes.

• Participated in drafting requirement verification documents for proposed systems.
• Supported design and analysis of proposed systems, offering input on suggested performance metrics and more.
• Designed code for applications following use cases and functional requirements.
• Documented testing methods, results, and system corrections.
• Worked with business analysts to gather and define project requirements.