POOJA GOEL
Fremont,CA
Summary
Dynamic Engineer with over 10+ years of work experience with extensive knowledge of Quality Assurance standards, methodologies and strategies with great understanding of Software Development Life Cycle (SDLC), Agile Process.
Great communication skills, and highly efficient at prioritizing and planning tasks. Self motivated team player with analytical, organizational and technical skills, and ability to adapt quickly to new challenges and changing environment.
Overview
16
16
years of professional experience
Work History
Business Test Analyst
Standard Insurance Company
05.2023 - Current
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Executed test cases and documented defects, confirming resolution and mitigation of defects.
- Wrote detailed requirements to create robust test plans and realistic work estimates for testing phases.
- Lead data scenario testing and validation utilizing macro-enabled Excel tools.
- Facilitated kick-off call with Standard field reps, providing overview of process and answering questions.
- Coordinated setup of data systems in test and production environments, SFTP connection between customer and SIC.
- Created database mapping file that translates customer supplied file to usable format for SIC data systems.
- Provided support for in-production eligibility and billing feeds to customers, internal partners, and third party administrators for Production Support Team.
- Triaged and resolved issues and requests for data feed support delivered via Salesforce ticket system and team email alias.
Test Lead
Delta Dental/ HCL America Inc.
09.2019 - 05.2023
- Worked on DXP JDK upgrade, OSB application upgrade to Oracle supported version and EDIFECS upgrade from 8.x to 9.x version project.
- Performed EDI testing, Black box testing, Integration testing, Regression testing, Database testing, System testing and supported User Acceptance testing (UAT) with business users.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Prepared Test Strategy, Test plan, Test scenarios, Test cases, and Test Scripts based on User requirements and System Requirements.
- Performed database backend testing by writing SQL Queries.
- Worked on SOAP API for payment data validation.
- Identified and tracked defects with JIRA/ZYPHER and supported developers in resolving problems by completing additional tests.
- Coordinated with offshore development teams to provide onsite support for System Testing.
- Streamlined onsite-offshore communication channel by enhancing documentation for issue tracking.
- Beginner level of understanding of Automation framework using Java and Selenium Webdriver with TestNG.
- Experience in implementing Page-object model by creating page objects, page actions, common actions, helpers, and utilities .
- Agile-Scrum environment with two-week sprints and four-week release cycles.
- Actively took part in all scrum ceremonies including Daily Scrum, Sprint planning, Sprint Grooming, Sprint Review and Sprint Retrospective sessions.
- Acted as a liaison between offshore and onsite teams to coordinate testing activities and prioritize sprint goals.
QA Engineer
Gyan Books Pvt. Ltd
01.2012 - 12.2014
- Managed project timelines and schedules of operational initiatives to improve process efficiency by 15%
- Understand the user requirements and created the Test Plans, Test cases for Functional testing.
- Used Jira as Test Repository for Requirement stories and for posting defects.
- Researched and evaluated business challenges to assist in procurement improvement opportunities with annual revenue of $3M
- Worked with the Operation's production team to develop project acceptance criteria and test scripts
- Developed easy-to-use online catalog and order management including shipping and payment options
- Created reports to monitor key inventory metrics such as allocation, utilization, and arrivals assisted in product improvements, new product ideas based on current market and industry trends
- Review project documentation, reports, and deliverable to ensure accuracy and completion
QA Engineer
ICICI Prudential Life Insurance
09.2008 - 09.2010
- Worked closely with developers and other QA members to define test requirements and developed test cases based on the Business requirements and System requirements.
- Designed the test cases and developed test scripts using Java.
- Involved in providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity.
- Examine the results of test to pinpoint defects in the application.
- Conducted backend testing using SQL queries to validate data for database and Used SQL queries for retrieving data from database for executing user specific test cases.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
QA Tester
Lio Technologies
08.2007 - 08.2008
- Analyzed the Business Requirements Specification, System Requirements Specification and User Interface Specification documents.
- Developed Test Plans, Test scenarios, Test Cases.
- Involved in setting up different configuration environment for compatibility testing and manual testing.
- Performed ad-hoc, Functional, Regression, Integration and Compatibility Testing of Web-based Application.
- Performed Manual performance testing to identify various critical points in the application.
- Maintained Test Logs and Test Summary Reports.
Education
Master of computer science -
Maharishi Dayanand University
Rohtak, Haryana, IndiaBachelor's of Arts -
Maharshi Dayanand University
Rohtak, Haryana, IndiaSkills
- Language: JAVA, HTML, XML, SQL, PL/SQL
- Testing Tools: Selenium WebDriver, Jenkins, ADB
- IDE: Eclipse, Intelli j
- Test Framework: TestNG
- Web Debugging Tool: XPath, Firepath, Firebug
- Build Tool: Ant, Maven
- Process Framework: Agile-Scrum, Waterfall
- Bug Tracking Tools: JIRA, Quality Center (QC)
- Databases: SQL Server, MS Access, Oracle, MySQL
- Utilities/Tools: SQLPlus, JIRA, Github, Unix, Good Understanding of EDI
- API Tool- Soap UI
Timeline
Business Test Analyst
Standard Insurance Company
05.2023 - Current
Test Lead
Delta Dental/ HCL America Inc.
09.2019 - 05.2023
QA Engineer
Gyan Books Pvt. Ltd
01.2012 - 12.2014
QA Engineer
ICICI Prudential Life Insurance
09.2008 - 09.2010
QA Tester
Lio Technologies
08.2007 - 08.2008
Master of computer science -
Maharishi Dayanand University
Bachelor's of Arts -
Maharshi Dayanand University
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