POOJA MANCHANDA
San Jose,CA
Summary
Results-driven quality analyst with over 6.5 years of experience in ensuring the highest level of quality, pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Seasoned software tester with a hands-on background in testing diverse development projects, consistently delivering on-target results based on customer requirements. Thrives in fast-paced testing environments, adept at reviewing software at each stage of development and production.
Well-versed in Agile-driven environments, ensuring efficient and effective testing processes.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate L2-QA
AVIZVA
08.2019 - 07.2022
- Tested member portal to ensure that members see correct information about their Prescription, Orders or claims associated with their account.
- Analyzed requirements from scratch and was part of product live and support phase.
- Involved in business Grooming sessions, ensured requirements are clear, reviewed and testable.
- Self-motivated, with a strong sense of personal responsibility.
- Adept at improving efficiency and increasing quality of product.
- Worked effectively in fast-paced environments.
- Interacting with Business, development and UX teams to understand requirements and writing test cases.
- Arrange and facilitate test plan/case reviews and defect triage with cross-functional team members.
- Develop, document and maintain functional test cases and other test artifacts like test data, data validation , sanity suite.
- Review functional and design specifications to ensure full understanding of individual deliverables
- Execute and evaluate manual test cases and report test results and log bugs in DevOps.
- Work with leadership team to ensure key objectives and initiatives are reflected in communication plans and activities
Quality Analyst
EasyRewardz Software Services
11.2018 - 08.2019
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Implemented test scripts and recorded results.
- Addressed non-conformance issues, pausing production to correct errors.
- Analyzed, handled and tested new functionalities in Ensemble product modules.
- Analyzed quality and performance data to support operational decision-making.
- Created and revised procedures, checklists and job aids to reduce errors.
- Developed and maintained quality assurance procedure documentation.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Identified process inefficiencies through meticulous data analysis, leading to streamlined operations and increased productivity.
Associate Software Engineer
Accenture Pvt. Ltd
01.2016 - 10.2018
- Teamed with business analysts to deliver high-availability solutions for mission-critical applications.
- Optimized resource allocation for testing activities by accurately estimating test case execution times.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Assessing information and understanding requirements by using domain expertise gained and using HLD docs.
- Contributed to the successful release of software products by ensuring thorough testing coverage.
- Have worked on CRM and Siebel.
- Fostered an environment conducive to open communication between QA engineers, developers, product owners, and other stakeholders.
- Preparation of High level and low level scenarios & test cases on basis of knowledge gained about project and was involved in execution as well.
- Improved software quality by executing manual and automated test cases for various applications.
- Testing web services using Soap UI tool.
- Mitigated risks associated with software releases by diligently tracking defects in bug tracking systems.
- Developed well-organized training materials for end-users, enabling seamless adoption of new software features.
- Collaborated with cross-functional teams to develop, test, and deploy high-quality software solutions for clients.
Education
Post Graduation Diploma - IT
Symbiosis Centre For Distance Learning
06-2017
Bachelor of Computer Applications -
Chitkara University
06-2015
Skills
- Test management tools: HP-ALM, Jira, Postman, DBeaver, Siebel, DevOps,JMeter, Selenium
- Operating Systems: Windows/Mac/Unix
- Database: Oracle, SQL, MongoDB
- Methodology: Agile and Scrum
- Test case development
- Functional testing,Manual testing,A/B Testing,Regression testing, Test Automation
- Test planning and Test execution
- Quality improvement and Defect management
- Attention to detail and Test documentation
- User acceptance testing
- Cross-browser testing
- Integration testing ,Database testing
ACE Award at Accenture - 2018
Award for Excellence - Awarded for performing extremely well in a team at Bharti-Airtel
Certification
Selenium Certification - Test Institute of India ( March 2023)
J-Meter Certification - Test Institute of India ( June 2024)
Pro Marvel Award - February'2022, March'2022, April'2022
Best Performer and best productivity in the team for consecutive 3 Months. Highly appreciated by the managers and the client
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Associate L2-QA
AVIZVA
08.2019 - 07.2022
Quality Analyst
EasyRewardz Software Services
11.2018 - 08.2019
Associate Software Engineer
Accenture Pvt. Ltd
01.2016 - 10.2018
Post Graduation Diploma - IT
Symbiosis Centre For Distance Learning
Bachelor of Computer Applications -
Chitkara University
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