Pooja Mishra

• Led the team in creating a comprehensive quality strategy for a family of products for SAFE and IAMS
• Led Sprint and Release Planning
• Created and maintain test plans, and participate in test plan reviews for feature, system, acceptance and performance tests
• Write automated and manual tests with a strong focus on automation
• Support the agile teams in establishing achievable code quality objectives such as Test Automation, Code Coverage and Code Quality
• Support the teams in refining the QA deliverables, and estimating QA effort for features and epics
• Support story refinement, help identify risks and dependencies
• Support the DevOps activities in the implementation of CI/CD pipelines
• Take ownership of problems and continuously strive to become a better problem solver and actively foster continuous team improvement

Key Project(s) - WorkforceID – Cloud Migration: HID WorkforceID is a cloud-based identity management platform. It offers various services like Credential Manager, Visitor Manager, Access Orchestration. This was a complete overhaul of the SAFE Platform that we had built over the years and this opportunity did help me learn and understand the new cloud based technologies that we imbibed in our core architecture

• As part of this Migration Project, our team migrated HID’s SAFE existing enterprise On-Prem solution to Multi-Tenant based application in AWS
• We implemented the subscription based tenant onboarding for multi-tenant serverless application
• Set up and built AWS infrastructure with various services available by writing cloud formation templates in json
• Created topics in SNS to send notifications to subscribers
• Integrated with SES Mail receive notifications and parse messages and configured workflows
• Integrated Multi-Tenant based Web Application with Yellowfin BI Tool
• Integrated Multi-Tenant based Web Application with OnPrem PACS using AWS IOT Core
• Led automated dev ops process using Jenkins pipelines to free up team’s time of deployment and testing

This was an interesting phase and did give me an opportunity to closely work with Product management & Professional services team along with the development team to review customer specific use-cases, plan features to be brought in the base product via configurations and define the entry & exit criteria for the customer UAT with the services team

• Provided technical leadership, driving and performing engineering best practices to initiate, plan, and execute large-scale, cross-functional, and company-wide critical programs
• Define, implement, and maintain test plans, test specifications and test suites
• Implement and execute test strategies on all supported platforms to help improve overall quality and test code coverage
• Design and develop integration, regression, and stress tests
• Write backend integration tests and tests for RESTful APIs
• Collaborate with Business Analyst and Developers to understand requirements and translate them into test cases
• Actively participated in the reproduction and validation of customer defects and help analyze and close testing gaps

Key Project(s) – Lockheed Martin VMS, LLNL PIAM, INL, Oracle PIAM, SFO Airport, GTAA

• PIAM (Physical ID and Access Manager) & VIMS (Visitor ID Manager) for enterprise software Customers– I have had an opportunity to work with big enterprise customers and help strengthen our base product by bringing the learnings around availability, scalability, resilience, performance & security. I have closely worked with Oracle, AMD, BT, Paypal, Comcast and Apple customer deployment teams
• PIAM (Physical ID and Access Manager) for National Labs & Govt Customers– I have worked with some of the major National Labs like Lawrence Livermore & Idaho to name a few. These opportunities were on one-hand were challenging & a bit painful from a deployment per se but they did give us as a company an opportunity to learn, venture & build a government vertical. I worked closely with Product management to bring the learnings back to our base product
• Aviation Credential Manager – I have had an opportunity & privilege to work closely with SF Airport in 2011-12 and further strengthen our learnings around their processes to productize them as an aviation offering. The deployment with SF Airport was landmark and paved way for HID, then QuantumSecure, to win major Airports like DFW, Boston-Logan, SEA, PHX, Sydney Airport and all 58 airports within UAE to name few big ones
• Visitor ID Manage for defense contractor - We started to work with Lockheed-Martin, they had very unique & stringent requirements from a VM per se. This too was an opportunity for us to venture in a new domain / industry and productize the specific learnings & nuances

I was one of the earliest team members in the Quality Assurance team who joined Quantum Secure, US through E2 (via their India operations) to work & build the product from scratch. While fresh out of the college, this experience & exposure to product development, product architecture and ownership has helped me tremendously in the later part of my career when I moved to US and took on leadership role(s) in the Quality Assurance organization

• Preparation of Test Plan
• Preparation of Test design
• Preparation of Functional Testing Documents
• Preparation of Test Case documents
• Installation Testing, Sanity Testing, Functional Testing, Ad-hoc Testing, Security Testing, UI Testing and Usability Testing
• Preparation of Test Reports
• Preparation of Usability Test Reports
• Responsible for tracking the defects in various application developed by the development team

Key Project(s) – GTAA (Greater Toronto Airports Authority)

• Aviation Credential Manager for GTAA, This was the first customer that we on-boarded at Quantumsecure
• While we were still building the product – GTAA was a unique opportunity presented to us via Deloitte, who led the customer deployment
• This was also my first professional project and when we went live at GTAA – SAFE product suite was managing the badging as well as the access across thousand of identities at the Airport.