Pooja Pandey
Fort Lee
Summary
Admin professional with over 22 years of experience in Financial Services, Hospitality and Multinational Firms. Excelled in supporting top management, possess attention to details, understand the need for confidentiality, have ability to impromptu decision-making, and have skills of multitasking. Dedicated professional and hardworking individual with the ability to adapt to different cultures and embrace change. My objective is continual personal and professional growth.
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overall I am a Multitalented professional with several years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
23
23
years of professional experience
Work History
Executive Assistant
Goldman Sachs
New York
10.2024 - Current
- Assisting 3 MDs at Asset Wealth Management Division
- Extensive Multiple Calendar Management
- Handling Travel arrangements
- Handling Travel & Expenses on concur.
- Scheduling Meeting, taking minutes of meeting
- Drafting Agendas, Making Power Point Presentations & generating Reports
- Liaising with different department Heads for a smooth coordination within various departments and their Lead personnel
- Handling general correspondence
- Attending and arranging various mandatory trainings of the firm
- Keeping in mind and adhering to the confidentiality and legalities as per compliance rules and using them in daily tasks
- Assisting in new employees onboarding and trainings
- Attending zoom meeting and assisting the MDs with their zoom meetings
- Liaising with various department associates and analyst based out of different times zones & various geographic demographics
- Handling all other general EA responsibilities but not limited to the above
Client Relations manager
Citadel
New York
11.2023 - 05.2024
- Company Overview: Forrest Solutions
- Handling the client's requirements by being the Bridge gap between the Client, Management and the Team (Concierge, Service Center, Lobby Security & Switch Board)
- Managing & overlooking the Team of Concierge, Service Center, Lobby Security and Switch Board, for the Client (Citadel)
- Handling Payroll Management Portal (Paychecks)
- Calendar Management, scheduling meetings, minutes of meetings
- Creating IT Tickets for access badges for new hires and contractors
- Registering and assisting in liaising with the security for the Visitors with QR code for their access into the premises and floors
- Liaising and assisting staff in relocation
- Coordinating with various domestic/international departments within the Firm and providing accurate info
- Liaising with help desk for technical issues
- Managing top managements meeting requirements
- Travelling to various Domestic Branches and Handling the Miami, Chicago Branch requirements as and when needed
- Conducting Orientations for new hires
- Handling issues of escalations and problem resolving with the client
- Managing & overlooking the up keep of the Team in order to facilitate and render smooth service to the client
- Arranging timely trainings & events for the Teams growth and development
- Many other Tasks in addition to the above
- Forrest Solutions
Independent Entrepreneur
Whimsical World Host—Web Designing (own Company
04.2019 - 04.2022
- Company Overview: Digital Marketing (own Company)
- I started my own independent startup project, where in I created/decorated websites by designing pages, and handling digital marketing for the clients, in collaboration with Wix.com
- Had designed 3 web portals 2 in New York, one for a fabric company and another for an Ayurveda holistic company and 1 in Mumbai for an Aviation firm
- Handled budgeting, sales & marketing, innovative creation and all the other aspects independently.
Office Administrator
Boeing - Aeronautical Company
Mumbai
12.2016 - 03.2019
- Company Overview: Aeronautical Company
- Performed planning, coordination and organization of Boeing focal and field personnel based on an understanding of Customer needs
- Coordinated field operation assignment procedures, training, and orientation to ensure on-site personnel meet Customer needs
- Provided guidance regarding local language, culture, and customs to Boeing personnel
- Maintaining local Boeing base presence
- Provided specialized on-the-job training to Customer regarding Boeing resources
- Researched information to assist Customers in resolving moderately complex operation issues.
Executive Assistant to International Business Head
Cipla Ltd - Pharma company
Mumbai
02.2013 - 11.2016
- Company Overview: Pharma company
- Handled all secretarial responsibilities
- Travel Plans & arrangements abroad/domestic (Visas, Hotel/Car bookings, Forex) Handling coordination with Directors
- Arranged zoom conference calls with different Directors at different demographics, keeping in mind about different Time Zones
- Handled & arranged events (conferences/trainings)
- Handled time managements for Meetings & Calendar scheduling.
Executive Assistant to Managing Director
Standard Chartered Bank
India
06.2010 - 01.2013
- Handling all secretarial responsibilities Handling meetings appointments
- Coordinating with Managers
- Handling general correspondence & Travels
- Handling all Secretarial responsibilities
Exe Assistant
Al Tamimi & Company - Law Firm
Dubai
04.2008 - 06.2009
- Company Overview: Lawyers Firm
- Assisting Lawyers in correspondence
- Handling billing
- Recording time spent by the Lawyers in time sheets on each case for billing purpose
- Following up with the Court Clerks regarding Court updates
- Updating the client regarding their case hearing
- Following up with the client for payments, Handling general admin & Secretarial duties.
Sales Coordinator
International Cap - Manufacturing Firm
Dubai
09.2006 - 02.2008
- Company Overview: Manufacturing Company
- Handling quotation, invoices, Payments, client queries
- Arranging for Samples for trial to clients
- Handling Clients Complaints, generating sales reports, Letter Drafting
- Handling Business Development by coordinating with the client about product feedback
- Coordinating with freight agencies for shipment of goods
- Handling overall general correspondence like emails
- Mails, filing etc.
Executive Assistant to EAM (F&B)
Grand Hyatt
Mumbai
07.2005 - 08.2006
- Company Overview: Hotel Industry
- Handling meetings appointments
- Being a Bridge Gap between the Director (F&B) & 20 Managers under him
- Handling guest queries, complaints on behalf of the Director
- Letter/email Drafting
- Handling HR related tasks like new hires interview, onboarding, keeping record of leaves, vacations of team members
- Making reports and handling general correspondence
- Travel Arrangements, Hotel, Car, Forex, Visa
- Hotel Industry
Front Office Executive
Le Royal Meridien
Mumbai
05.2003 - 06.2005
- Company Overview: Hotel Industry
- Handling Reception
- Taking Calls & attending to walk in guests
- Handling Check Inn-Check out
- Handling guests queries
- Handling foreign exchange (currency exchange)
- Handling all front office correspondence
- Scheduling Meetings, Agenda's, taking minutes of meetings
- Hotel Industry
Admin Coordinator
United Sales Corporation
Mumbai
02.2002 - 04.2003
- Company Overview: Trading Company.
- Taking care of the entire office admin
- Coordinating with the marketing personnel
- Taking care of material transaction
- Handling the costing of material supplied & accounts
- Taking care of office correspondence
- Booking tickets for boss for outstation
- Trading Company
Education
Bachelor of Arts -
01.2001
Skills
- MS Word
- Excel
- Power Point
- Internet
- Outlook
- Lotus Notes
- Scala
- Basic Cabin Crew Training
- Calendar management
- Travel coordination
- Expense reporting
- Meeting scheduling
- Confidentiality adherence
- Document preparation
- Event planning
- Effective communication
- Time management
- Onboarding support
- Email management
- Confidentiality maintenance
- File management
- Supply ordering
- Administrative policies
- Administrative support
Languages
- English
- Hindi
Hobbies and Interests
- Surfing the Internet
- Soft and fast melodious music
- Salsa dancing
- Drawing
Personal Information
- Date of Birth: 08/05/79
- Marital Status: Married
Positive Aspects
- I am an ambitious person ready to make a mark.
- I am a fast learner and learn from my past experiences.
- I am a good listener, and believe that it is very important to listen and understand about an issue in order to solve it.
- I have good communication skills.
- I am polite but can be assertive at the same time, depending on the situation.
Timeline
Executive Assistant
Goldman Sachs
10.2024 - Current
Client Relations manager
Citadel
11.2023 - 05.2024
Independent Entrepreneur
Whimsical World Host—Web Designing (own Company
04.2019 - 04.2022
Office Administrator
Boeing - Aeronautical Company
12.2016 - 03.2019
Executive Assistant to International Business Head
Cipla Ltd - Pharma company
02.2013 - 11.2016
Executive Assistant to Managing Director
Standard Chartered Bank
06.2010 - 01.2013
Exe Assistant
Al Tamimi & Company - Law Firm
04.2008 - 06.2009
Sales Coordinator
International Cap - Manufacturing Firm
09.2006 - 02.2008
Executive Assistant to EAM (F&B)
Grand Hyatt
07.2005 - 08.2006
Front Office Executive
Le Royal Meridien
05.2003 - 06.2005
Admin Coordinator
United Sales Corporation
02.2002 - 04.2003
Bachelor of Arts -
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