Pooja Sawlapurkar
New Market,MD
Summary
Accomplished Office Manager and HR Analyst with a proven track record at Resourcesys Inc, adept in streamlining operations and enhancing organizational efficiency. Skilled in vendor relationship management and office administration, I excel in leveraging customer service excellence and analytical prowess to drive results, ensuring meticulous attention to financial and document management processes.
Overview
6
6
years of professional experience
Work History
Office Manager
Resourcesys Inc
01.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
HR Analyst
Diverse Lynx
01.2019 - 12.2022
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
- Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
- Maintained up-to-date knowledge of changes in immigration laws and policies, providing clients with the most relevant advice based on current regulations.
- Leveraged strong analytical skills to identify trends in immigration data, providing valuable insights for clients seeking strategic guidance on workforce planning and global mobility initiatives.
- Managed high-volume caseloads while maintaining attention to detail and adherence to strict deadlines.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Reduced errors in documentation by conducting thorough quality checks and proofreading tasks prior to submission.
- Prevented loss or misplacement of critical documents through diligent maintenance of both physical and digital storage systems.
- Administered benefits programs efficiently, maintaining accurate records and liaising with external vendors as required.
Education
Masters of Commerce - Accounting And Finance
Devi Ahilya University
Indore04.2011
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Billing
- Administrative Support
- Payroll Processing
- Bookkeeping
- Document Management
- Account Reconciliation
- Accounts Payable
- Vendor invoice processing
- Purchase Order Management
- General accounting
- Payment verification
- Quickbooks
- Vendor Relationship Management
- Bank Reconciliation
- Accounting ledger maintenance
Timeline
Office Manager
Resourcesys Inc
01.2024 - Current
HR Analyst
Diverse Lynx
01.2019 - 12.2022
Masters of Commerce - Accounting And Finance
Devi Ahilya University
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