Pooja Wagh

• Working closely with leadership team to incorporate illustrations, pictures, and designs to reflect desired theme and tone of communications, thereby increasing user interaction by 20%.
• Selecting typography to enhance text and image readability.
• Coordinating with Marketing team on key messaging and requirements, while working closely with engineering team on implementation.

• Revamped SCORE website for SCORE users inculcating best design standards and practices and delivering innovative design solutions.
  This resulted in a 25% increase in user engagement in addition to deeper insights on services offered.

• Establishing best practices for innovation, graphic design, branding and delivering positive end-to-end experiences at all user touch points
• Created experience using design research methods to uncover customer insights with efficient written and verbal communication skills

• Lead a 10 person cross-functional team and geo-distributed team to deliver a responsive, simple and elegant product interfaces for-https://www.qualys.com/apps/global-assetview/

https://blog.qualys.com/product-tech/2021/03/23/unified-dashboard

• Developed a Design System that increased the design consistency across company’s applications resulting in ~20% reduction in design production time.
• Lead ideation, concept exploration, user research, prototyping and interaction design for a Unified Dashboard to integrate data from various security products such as Vulnerability Management and Threat Protection. Result: After the launch, we found that we have moved the needle by ~20% where now instead of traversing through various applications, users directly hit the Unified Dashboard platform to perform the operations.
• Translated product requirements, concepts, and research into meaningful, engaging user experiences for Web and Mobile features. This resulted in an increase in user engagement and subscriptions to our product.
• Made strategic user-experience decisions for a feature and validated through user testing methods (Usability, A/B testing).

Result: The feature received an overwhelmingly positive support from customers, thereby converting the feature to a UX component and integrating it within the cross-functional applications.

• Optimized engineering processes by implementing innovative solutions and streamlining workflow.
• Reduced project completion time with efficient resource allocation and effective communication strategies.
• Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
• Enhanced product performance by conducting thorough failure analysis and recommending improvements.
• Delivered user flows, wireframes and prototypes for the Web Performance Monitoring product, to test, monitor and measure the performance of web sites and applications.This resulted in easy analysis of the performance of a webpage and the load time required to bring the page up and running.

• Improved product usability by conducting user research and implementing design changes based on feedback.
• Streamlined the design process for better efficiency by creating reusable style guides and UI components.
• Collaborated with cross-functional teams to ensure seamless integration of design elements into final products.
• Increased client satisfaction by consistently delivering high-quality designs within tight deadlines.
• Worked in a fast paced environment to conduct user research, personas,journey maps,prototypes and iterative design

Result: This provided users an experience to identify local and available demand response and energy reduction opportunities.