Poojitha Pasham

Brand: Pizzahut

• Working in the Digital Store team, to validate and understand the business requirements and work with the Business Analyst to convert them into technical requirements for the engineering teams
• Working with the stakeholders to get the business ideas and understanding the primary goal, and contrast with a solution.
• Launched and improvising multiple functionalities for store management which includes applications for getting and storing store details, store status management, real time store data management, and integration with external applications
• Lead the team on revamping an existing feature for store search to improvise the response time to less than a second which hugely impacted improvising usability and customer retention
• Focused on building critical features up front in order to identify constraints and technical challenges.
• Maintaining communication with multiple teams to resolve team dependencies and product integrations
• Participating in storyboarding session to break down the functional requirements into technical stories
• Understanding the technical aspects of the product and making sure each user story has required description, acceptance criteria and testing strategy
• Owned and prioritized product backlog.
• Oversaw entire product deployments from vision and creation to rollout and delivery.

• Serving as the subject matter expert while working with the development (both front end and backend teams) and UI/UX design team during the development and testing phases of the Toyota and Lexus App
• Working on multiple projects which include Toyota Car Rental, Digital Key, Toyota/Lexus Apps etc
• Gathering requirements from stakeholders for developing and building mobile applications for both IOS and Android
• Articulating and communicating information effectively to diverse audiences including stakeholders, clients, and development team, in a clear and easy-to-understand manner
• Documenting requirements via use case methodology, including process mapping and flowcharts
• Acting as a liaison between the technical and functional team (offshore and onshore) by developing technical documentation including API mapping, wireframing, and data mapping
• Facilitating and participating in various scrum ceremonies to ensure that Agile Scrum best practices are followed
• Participating in client assessments to track feedback and app ratings to improvise the app functionalities and applications.

• Developed crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications of the advertisement analytics project
• Acted as a Scrum Master and facilitated daily scrum meetings and monthly review meetings
• Conducted sprint retrospective and followed up on action items for continuous improvement
• Coordinated and participated in weekly and bi-weekly estimation meetings to provide high-level estimates and story points for backlog items
• Collaborated with the members of product and engineering teams to develop and maintain product backlog
• Conducted requirements gathering sessions, facilitated design meeting as needed to gather the requirements and frame-up user stories
• Worked with customers and product manager to prioritize, validate, and document requirements
• Worked with the senior management to understand the project roadmap and prioritized the software development release plan
• Communicated the progress to senior management through Burndown charts
• Tracked the work progress of the team and developed reports for every sprint using JIRA.

• Gathered requirements for enhancement of software product from Stakeholders
• Managed the product roadmap, scope, and timelines for the project
• Documented functional and business requirements in collaboration with the product development team to build an online portal facing customers/sellers
• Documented AS-IS Visio diagrams, workflow diagrams, and business rules to illustrate the current state of the application so that this information could be used to estimate Level of Effort(LOE) and come up with project scope for each phase to kick-start the project
• Performed extensive feasibility analysis and documented feasibility report elaborating the project objective, current state, gap analysis, desired future state, teams involved in implementation, risks, assumption, and dependencies
• Developed reports for project progress and product utility using Tableau
• Wire framed solution user interface(UI) designs
• Developing expertise in the database such as M.S SQL, MySQL, and BI/Analytical tools like Tableau, Power BI, Pentaho, etc
• Proficient in structured query language to check the data quality
• Continuously developing an understanding of supported business domains Analyze, understand, and document user needs to ensure accurate fulfillment of user story requests
• Conducting and facilitating internal testing and user acceptance testing.

• Organized meetings with stakeholders to gather business requirements, create tasks, scope/size tasks, and prioritize them
• Generated database design to the highest level of scalability and performance
• Created and/or upgraded Structured Query Language (SQL) tables and queries to modify or create reports
• Developed numerous ad-hoc queries and reports to collect and present information that satisfied clients and contributed to achieving the organizational goals
• Involved in creating process flow diagrams for an overall business specification
• Built PowerBI reports showing the industrial floor functionality which helped in increasing the efficiency to 99%
• Collaborated with data architect, business users, and developer team with validation issues and defects.